What to do if Camera Angle Setting Tool does not operate for Canon VB-H610D Security Camera?
If the Camera Angle Setting Tool isn't working for your Canon Security Camera: * Check if the LAN cable is correctly connected. * Ensure the camera and the PC running the tool are on the same LAN segment. * If a message prompts you to install .NET Framework 3.5 (SP1 or later), install it or enable the necessary settings.
Why I cannot use recording-mode stream transmission on Canon VB-H610D?
You cannot use recording-mode stream transmission on your Canon Security Camera if [Upload] in the [Upload] menu is set to HTTP or FTP. To enable recording-mode stream transmission, set [Upload] to [Upload Disabled].
Why video is not displayed for Digital PTZ panel in Admin Viewer for Canon Security Camera?
If the video is not displayed for the Digital PTZ panel in Admin Viewer for your Canon Security Camera, check if the [Maximum Number of Clients] is configured to 0 under [Video Server] in the Settings page. If it is, increase the number in [Maximum Number of Clients].
Why files cannot be saved in the Settings page or Admin Tools of Canon VB-H610D Security Camera?
If you're unable to save files in the Settings page or Admin Tools for your Canon Security Camera, it may be due to Windows 7, Windows Vista, or Windows Server 2008 prohibiting saving to certain folders. Try specifying folders like [Documents] or [Pictures].
Why video is not updated in the Digital PTZ panel in Admin Viewer of Canon Security Camera?
General| Maximum Resolution | 1920 x 1080 |
|---|---|
| Frame Rate | 30 fps at 1920 x 1080 |
| Compression | H.264, MJPEG |
| Camera Type | Network Camera |
| Image Sensor | 1/3" CMOS |
| Effective Pixels | Approx. 2.1MP |
| Focal Length | 3.6 mm |
| Angle of View (Horizontal) | 100° |
| Angle of View (Vertical) | 54.1° (Wide) - 27.4° (Tele) |
| Minimum Illumination (Color) | 0.5 lux |
| Shutter Speed | 1/1 - 1/10000 sec |
| Audio | Two-way audio |
| Network Interface | Ethernet (10BASE-T/100BASE-TX) |
| Protocols | HTTP, HTTPS, TCP/IP |
| Power Source | PoE (IEEE802.3af) |
| Operating Temperature | -10°C to +50°C (14°F to 122°F) |
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