CareCo ECLIPSE - Troubleshooting

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8 . T R OU B L ES H O OT I N G
■ TROUBLE SHOOTING
If you have problems with your scooter, check the information below.
If you cannot solve the issue, contact CareCo Customer Services on 0845 611 8022 or email:
cs@careco.co.uk
Problem
Symptom
Remedy
The scooter will not switch
on
 Batteries not connected
 Rear and front sections not
connected
 Circuit breaker has tripped
 Check plastic has been removed
under battery compartment
 Check batteries are connected
 Check connection on front to
rear loom
 Push circuit breaker button to
reset
The scooter switches on
but will not run
 Flat batteries
 Charger plugged in
 Motor in freewheel mode
 Check battery power
 Unplug charger
 Re-engage the freewheel lever
Scooter appears slow
 Flat batteries
 Speed setting slow
 Check battery power and /or
recharge
 Check the speed dial is not set
at low
The seat moves whilst in
use
 Seat not locked in position
 Slowly rotate the seat until it
drops into place and is secure
The tiller appears loose
 Tiller adjustment knob
loose
 Tighten the tiller adjustment
knob
Involuntary horn sounds
 The scooter has a fault
 Ensure the control lever is
released and switch the scooter
on and off / recharge batteries