57 62-12147
29. Emergency Road Service
At Carrier Transicold we’re working hard to give you complete service when
and where you need it. That means a worldwide network of dealers that offer
24-hour emergency service. These service centers are manned by factory
trained service personnel and backed by extensive parts inventories that will
assure you of prompt repair.
Should you experience a problem with your unit during transit, follow your
company’s emergency procedure or contact the nearest Carrier Transicold
service center. Consult the Shortstop Service Centers directory or visit
www.trucktrailer.carrier.com and click on “Dealer Locator” to locate the service
center nearest you. The Shortstop directory may be obtained from your
Carrier Transicold dealer.
You can also download the Carrier Transicold North America Truck/Trailer
Dealer Locator App to your smart phone. The Dealer Locator App provides:
• Location information for
every Carrier Transicold
dealer in North America
• The nearest dealer from
your present location
• Dealer look-up capability
• Dealer services (Trailer,
Truck, APU, Mobile Sup-
port, etc.)
• Addresses
• Maps to easily find dealers
• Directions and navigation
to the dealerships
• Phone number and 24-
hour emergency hotlines,
where available
• Auto dialing
• Hours of operation
• Link to dealer website
• Ability to add dealers to
Contacts
To download the Carrier Transicold
North America Truck/Trailer Dealer
Locator App, scan this QR code, or
go directly to your App store.
If you are unable to reach a service center, call our 24-hour Action Line: (800)
448-1661.
We will do everything we can to get your problem taken care of by an
authorized CTD dealer and get you back on the road.
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