63
d If the connection is unsuccessful, verify the Wireless Access Point SSID
and Security Key from the label on the bottom of the Wireless Access
Point.
d A message of “Security Mis -- match” indicates that the security has been
entered incorrectly.
d Touch RETRY and the wall control will go through the process again
d If you continue to have problems, call 1--800-- CARRIER for support
A12165
S Verify the status of the Wi--Fi connection by touching VIEW REMOTE
ACCESS STATUS on the WI--FI SETUP screen
d “Connected” should appear next to Network Status
d If the Network Status is “not connected”, repeat the process in section 7.2
d The MyInfinity Server status may take up to 15 minutes to show “Connec -
ted” due to Internet traffic
d If the MyInfinity Server status fails to show “Connected” after 15 minutes,
check Internet connectivity with other devices in the home. The
homeowner should contact their Internet Service provider to diagnose
general Internet problems in the home
d If you continue to have problems, call 1--800-- CARRIER for support
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