PHJ4 and WJH4: Owner’s Information Manual
Manufacturer reserves the right to change, at any time, specifications and designs without notice and without obligations.
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airflow across the coil and reduce the amount of heat absorbed from the
outside air. So, to maintain energy-efficient  operation, your unit has an
automatic defrost mode.
The defrost mode starts at a preset time interval of 60 minutes, although,
it may be reset to 30, 90 or 120 minutes. Defrost will start at the preset
time  only  if  the  ice  is  sufficient  to  interfere  with  normal  heating
operation.
After the ice is melted from the coil, or after a maximum of 10 minutes
in defrost mode, the unit automatically switches back to normal heating
operation.
Do  not  be  alarmed  if  steam  or  fog  appears  at  the  outdoor  unit  during
defrost  mode.  Water  vapor  from  the  melting  ice  may  condense  into  a
mist in the cold outside air.
During certain weather conditions such as heavy snow and freezing rain
it is not uncommon for ice to build up on the unit grille. This is normal
for these weather conditions. Do not attempt to remove the ice from the
unit grille. This condition will not affect the proper function of the unit
and will clear within a few days.
During  defrost  mode,  your  heat  pump  will  automatically  turn  on  the
supplemental heat, if equipped. You may notice the indoor fan increase
its speed.
Emergency Heating Mode
In  the  event  of  primary  unit  heat  failure,  the  emergency  heat  mode
allows  your  supplemental  heating  source  to  keep  your  home  or  office
warm until your unit can be serviced.  Contact your dealer in the event of
primary unit heat failure.
During Emergency Heat, your thermostat will lockout the heat pump and
turn on the  supplemental  heat,  if  equipped. You may notice  the  indoor
fan increase its speed.
Maintenance and Service
This  section  discusses  maintenance  that  should  be  performed  by  your
dealer and care you, as the owner, may wish to handle for your new unit.
Routine Maintenance
All  routine  maintenance  should  be  handled  by  skilled,  experienced
personnel. Your dealer can help you establish a standard procedure.
To assure proper functioning of the unit, flow of condenser air must not
be obstructed from reaching the unit. Clearance from the top of the unit
is 48 in. (1219 mm). Clearance of at least 36 in. (914 mm) is required on
sides except the power entry side (42 in. [1067 mm] clearance).
Maintenance and Care for the Equipment Owner
Before  proceeding  with  those  things  you  might  want  to  maintain
yourself, please carefully consider the following:
Air Filters
The air filter(s) should be checked every 3 or 4 weeks and changed or
cleaned whenever it becomes dirty. Dirty filters produce excessive stress
on the blower motor and can cause the motor to overheat and shut down.
This unit must have an air filter in place before it can be operated. These
filters  should  be  located  in  at  least  one  of  two  places.  In  many
applications, the installer will provide return air filter grilles mounted on
the wall or ceiling of the conditioned structure. In the instance of filter
grilles, the filters can simply be removed from the grille and replaced.
Table 1 indicates the correct indoor filter size for your unit. 
When installing the new filter(s), note the direction of the airflow arrows
on the filter frame.
If  you  have  difficulty  locating  your  air  filter(s)  or  have  questions
concerning  proper  filter  maintenance,  contact  your  dealer  for
instructions. When replacing filters, always use the same size and type of
filter that was supplied originally by the installer.
Fans and Fan Motor
Periodically  check  the  condition  of  fan  wheels  and  housings  and
fan-motor  shaft  bearings.  Contact  your  dealer  for  the  required  annual
maintenance.
Indoor and Outdoor Coils
Cleaning of the coils should only be done by qualified service personnel.
Contact your dealer for the required annual maintenance.
Condensate Drain
The drain pan and condensate drain line should be checked and cleaned
at the same time the cooling coils are checked by your dealer.
Compressor
All  compressors  are  hermetically  sealed  and  do  not  require  periodic
maintenance.
Condenser Fan
The fan must be kept free of all  obstructions to ensure proper cooling.
Contact your dealer for any required service.
Electrical Controls and Wiring
Electrical controls are difficult to check without proper instrumentation.
If there are any discrepancies in the operating cycle, contact your local
dealer and request service.
WARNING
!
FIRE, EXPLOSION, ELECTRICAL SHOCK, CUT 
HAZARD
Failure to follow this warning could result in personal injury, death or
property damage.
1. TURN  OFF  ELECTRICAL  POWER  TO  YOUR  UNIT
BEFORE SERVICING OR PERFORMING MAINTENANCE
AND INSTALL A LOCK-OUT TAG.
2. When  removing  access  panels  or  performing    maintenance
functions inside your unit, be aware of sharp sheet metal parts
and  screws.  Although  special  care  is  taken  to  reduce  sharp
edges to a minimum, be extremely careful when handling parts
or reaching into the unit.
Table 1 – Indoor Air Filter Data
Unit Size Filter Size
024 20x20x1 (508x508x25 mm)
030-036 24x30x1 (610x762x25 mm)
042-060 24x36x1 (610x914x25 mm)
WARNING
!
FIRE AND UNIT OPERATION HAZARD
Failure to follow this warning could result in personal injury, death or
property damage.
Never  operate  your  unit  without  filters  in  place. An  accumulation  of
dust and lint on internal parts of your unit can cause loss of efficiency.
WARNING
!
PERSONAL INJURY AND UNIT DAMAGE HAZARD
Failure to follow this warning could result in personal injury, death or
property damage.
Do not poke sticks, screwdrivers, or any other object into revolving fan
blades.