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Casio SR-S720 - User Manual

Casio SR-S720
84 pages
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User's Manual
PCR-T276
SM-T277
SR-S720
Electronic Cash Register
MA1908-AUM201*INC-E

Table of Contents

Questions and Answers

  • E
    Ethan HughesAug 12, 2025
    How to fix E221 error on Casio SR-S720?
    • V
      Vincent EstradaAug 12, 2025
      The E221 error on your Casio Cash Register indicates a Bluetooth communication problem. This may be because your mobile is out of range. Place your mobile closer to the cash register and move away microwaves, wireless routers, or other Bluetooth devices from this cash register.
  • A
    Angela NealAug 16, 2025
    How to fix E220 error on Casio Cash Register?
    • J
      Jennifer RuizAug 16, 2025
      The E220 error on your Casio Cash Register means that no device is connected via Bluetooth. To resolve this, activate Bluetooth on your mobile device and connect it to the cash register.
  • D
    dvangAug 20, 2025
    How to fix E08 error on Casio SR-S720 Cash Register?
    • Q
      qwattsAug 20, 2025
      The E08 error on a Casio Cash Register indicates a registration attempt without entering a clerk number. Input a clerk number to resolve this issue.
  • T
    Theresa LynnAug 23, 2025
    What to do if my Casio SR-S720 does not work at all and I can’t get money out of the drawer?
    • B
      Brett JonesAug 23, 2025
      If your Casio Cash Register isn't working and you can't open the drawer, the problem is likely due to a lack of power. To manually open the drawer, pull the lever underneath it.
  • D
    davidwilsonAug 27, 2025
    Why is programming lost on my Casio SR-S720 Cash Register whenever it is unplugged or at power failure?
    • M
      Mr. Matthew GreenAug 27, 2025
      If your Casio Cash Register loses its programming whenever it's unplugged or during a power failure, the cause is likely poor or no batteries. Replace the batteries with new ones and program the register again.
  • S
    Sarah CarrAug 31, 2025
    What to do if my Casio Cash Register shows an error code without a specified number?
    • O
      ohebertAug 31, 2025
      If your Casio Cash Register displays an error code without a specific number, there are two potential causes: * The mode switch position was changed before finalization. Return the mode switch to its original setting and finalize the operation. * There is no paper. Insert paper.
  • H
    Harold HenrySep 3, 2025
    Why is my Casio SR-S720 Cash Register drawer opening after ringing once?
    • T
      Tammy GillespieSep 3, 2025
      If the drawer of your Casio Cash Register opens after ringing up a single item, it's likely because the department is programmed as a single item department. To fix this, program the department as a normal department.
  • T
    Timothy RoseSep 7, 2025
    Why am I not clearing totals at end of day after taking report on Casio SR-S720?
    • J
      Jessica GibsonSep 7, 2025
      If you're not clearing totals at the end of the day after taking a report on your Casio Cash Register, it's probably because you're using X mode to print reports. Use Z mode to print reports instead.
  • F
    FrancesOct 20, 2026
    How to set tax code on SR-S720

    Summary

    Introduction

    CASIO Authorized Service Centers

    Information on where to get repair or replacement parts for CASIO products.

    Power Supply

    Details on the required voltage and safe usage of the power outlet.

    Cleaning

    Instructions for cleaning the cash register exterior safely and effectively.

    Interference with the Operation of Other Equipment

    Warning about potential interference with pacemakers due to wireless communication.

    Safety Precautions

    Danger

    Symbol indicating serious personal injury or death if ignored.

    Warning

    Symbol indicating death or serious injury to a person if misused.

    Power Cords and Plugs

    Safety warnings regarding the use and handling of power cords and plugs.

    Safety Precautions

    Installation location

    Precautions regarding placement in unstable, humid, dusty, or hot environments.

    Safety Precautions

    When moving the product

    Safety steps to follow before and during product movement.

    When changing the roll paper

    Safety advice during roll paper replacement.

    Safety Precautions

    Only use the specified batteries

    Guidelines for battery usage, including not disassembling or recharging.

    Precautions for Use

    Installation Location

    Detailed advice on avoiding specific locations that could cause malfunctions or damage.

    Others

    General precautions covering power supply, handling wet hands, cleaning agents, and memory data.

    Precautions for Use

    When the cash drawer does not open!

    Instructions on how to manually open the cash drawer in case of power failure.

    Regulatory Information

    GUIDELINES LAID DOWN BY FCC RULES FOR USE OF THE UNIT IN THE U.S.A.

    FCC compliance information for Class A digital devices in commercial environments.

    Caution Exposure to radio frequency radiation

    Compliance with FCC/IC RF exposure requirements, avoiding co-location with other transmitters.

    Regulatory Information

    Industry Canadas applicable licence-exempt RSSs

    Industry Canada compliance statement and operational conditions.

    To use the cash registers basic function

    Getting started

    Introduction to setting up and operating the cash register.

    To install memory protection batteries

    Step-by-step guide for installing backup batteries.

    To set the language, date, time, and pairing with a smartphone

    Guide for configuring basic settings and connecting with a smartphone.

    Basic registration

    Process for registering items and completing basic sales transactions.

    To correct erroneous inputs

    Methods for correcting incorrect entries before or after registering an item.

    Daily sales reports

    How to generate and print daily sales reports.

    To use the cash registers basic function

    Name of Parts

    Identifies the main physical components of the cash register with labels.

    To use the cash registers basic function

    To install memory protection batteries

    Detailed steps for inserting backup batteries to protect memory.

    To use the cash registers basic function

    To set a paper roll

    Instructions for correctly loading and installing the thermal paper roll.

    To use the cash registers basic function

    To set the language, date, time, and pairing with a smartphone

    Guide for initial configuration of language, date, time, and smartphone pairing.

    To use the cash registers basic function

    Pairing with a smartphone

    Step-by-step instructions for pairing the cash register with a smartphone via Bluetooth.

    To use the cash registers basic function

    Mode switch

    Explanation of the different positions of the mode switch and their functions.

    To use the cash registers basic function

    Display

    Detailed explanation of the main display elements and customer display.

    To use the cash registers basic function

    Keyboard

    Explanation of the function of each key on the cash register keyboard.

    To use the cash registers basic function

    To preset tax status to each department

    Guide to setting taxable status for individual departments.

    To preset tax rate on departments

    Guide to assigning specific tax rates to departments.

    To use the cash registers basic function

    Basic registration

    Process for registering items and completing basic sales transactions.

    To use the cash registers basic function

    To register multiple quantity of the same item

    Method for registering multiple units of an item efficiently.

    To use the cash registers basic function

    To sell packaged item individually

    Procedure for selling items that are packaged in larger quantities.

    To use the cash registers basic function

    To sell items on charge

    How to process sales transactions where payment is made on credit or account.

    To use the cash registers basic function

    To sell items in cash and charge (split sales)

    Method for handling sales paid partially by cash and partially on charge.

    To use the cash registers basic function

    To sell items by cash and check (split sales)

    Procedure for sales paid partially by cash and partially by check.

    To use the cash registers basic function

    To correct erroneous inputs

    Methods for correcting incorrect entries before or after registering an item.

    To use the cash registers basic function

    To print daily management report

    Instructions for printing a summarized daily sales report.

    To use the cash registers basic function

    Daily read;reset report

    Procedures for printing daily sales summaries and resetting data.

    To use the cash registers basic function

    Electronic journal

    Instructions on how to call and clear electronic journal data.

    PLU report

    Guide to printing sales reports based on PLU (Price Look Up) codes.

    To use the cash registers basic function

    To obtain periodic reports

    Method for generating periodic sales reports, such as monthly reports.

    Advanced programmings and registrations

    Various programming

    Covers various programming options for customizing the cash register.

    Character settings

    Section for programming custom messages and department/PLU names.

    Receipt control

    Options for managing receipt printing, including paper saving modes.

    Various operations

    Covers diverse operational functions like item registration and transaction types.

    Other operations

    Includes functions like date/time adjustment and drawer operations.

    Calculator mode

    How to use the cash register as a basic calculator.

    Advanced programmings and registrations

    Troubleshooting

    Common problems, their causes, and solutions.

    Error code table

    A table listing error codes, their causes, and corresponding solutions.

    Advanced programmings and registrations

    To set a unit price in a department key

    Method for pre-setting unit prices for departments to speed up sales.

    Advanced programmings and registrations

    To set a rate on the percent key

    How to preset a percentage rate for discount calculations.

    To set a rounding calculation method and discount;premium settings on the percent key

    Configuring rounding methods and discount/premium functions for the percent key.

    Advanced programmings and registrations

    To change the settings on departments

    Customizing department settings like normal, minus, or single item sales.

    Advanced programmings and registrations

    To set general controls

    Configuring general operational settings like partial cash payment and cashier ID.

    Advanced programmings and registrations

    To set print controls

    Setting options for printing on receipts and electronic journals.

    Advanced programmings and registrations

    To set X and Z reports print controls

    Configuring printing methods for X and Z reports.

    Advanced programmings and registrations

    To set PLU unit price

    Method for pre-setting unit prices for PLU (Price Look Up) items.

    Advanced programmings and registrations

    To link PLUs to departments

    Procedure for categorizing PLU items within specific departments.

    Advanced programmings and registrations

    To set tax tables and rounding system

    Configuring tax rates, rounding methods, and add-in/add-on tax systems.

    Advanced programmings and registrations

    To change taxable status of the percent key

    How to assign taxable status to the percent key.

    Advanced programmings and registrations

    To change taxable status number of the minus key

    How to assign taxable status to the minus key.

    Advanced programmings and registrations

    To set tax status print

    Configuring whether to print tax symbols and taxable amounts on receipts.

    Advanced programmings and registrations

    Character keyboard

    Layout and function of the character input keyboard.

    Advanced programmings and registrations

    To program receipt messages

    How to set custom messages that appear on receipts.

    Advanced programmings and registrations

    Setting characters to departments

    Assigning custom names or characters to departments.

    Setting characters to PLUs

    Assigning item names or characters to PLU (Price Look Up) codes.

    Advanced programmings and registrations

    Character table

    Reference table showing character input sequences and shifts.

    Advanced programmings and registrations

    To read preset data other than PLU data

    How to print configured data, excluding PLU settings.

    Advanced programmings and registrations

    To not print receipts

    Setting the register to paper saving mode, disabling receipt printing.

    Advanced programmings and registrations

    To register single item sales

    Efficiently selling single items by just pressing the department key.

    Advanced programmings and registrations

    To transact by check

    How to process sales transactions where payment is made by check.

    Advanced programmings and registrations

    To change the tax status in REG mode

    Modifying the taxable status of a department key during a transaction.

    Advanced programmings and registrations

    To input tax amount manually

    Manually entering tax amounts instead of using pre-set rates.

    Advanced programmings and registrations

    To use PLU

    Registering items using PLU (Price Look Up) codes with preset prices.

    Advanced programmings and registrations

    To refund

    Processing customer returns and subtracting the refunded amount.

    Advanced programmings and registrations

    To assign a cashier

    Setting up and signing on/off cashiers for sales data tracking.

    Advanced programmings and registrations

    To adjust time

    Procedure for setting or adjusting the current time.

    Advanced programmings and registrations

    To adjust date

    Procedure for setting or adjusting the current date.

    To pay out from the drawer

    Recording cash paid out from the drawer.

    Advanced programmings and registrations

    To reduce amount from subtotal

    Applying a reduction to the subtotal amount of a transaction.

    Advanced programmings and registrations

    To give discount or premium

    Applying discounts or premiums to items or subtotals.

    Advanced programmings and registrations

    To use the register as a calculator

    Steps for performing calculations in CAL mode.

    Advanced programmings and registrations

    To set calculator functions

    Configuring calculator functions, such as opening the drawer or printing calculation counts.

    Advanced programmings and registrations

    Troubleshooting

    Common problems, their causes, and solutions.

    Error code table

    A table listing error codes, their causes, and corresponding solutions.

    Advanced programmings and registrations

    In case of power failure

    Information on how the system behaves during power interruptions and data protection.

    When the L sign appears on the display

    Explanation of the low battery indicator and necessary actions.

    Advanced programmings and registrations

    Specifications

    Technical specifications of the cash register, including dimensions, weight, and connectivity.

    Advanced programmings and registrations

    LIMITED WARRANTY: ELECTRONIC CASH REGISTERS

    Details of the product warranty, limitations, and service procedures.

    Casio SR-S720 Specifications

    General IconGeneral
    TypeElectronic Cash Register
    Paper Width58 mm
    Printing MethodThermal
    DisplayLCD
    PrinterThermal Printer
    Cash Drawer5 Bill / 5 Coin
    Power SupplyAC 120V, 60Hz
    ConnectivityRS232

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