CAT MATE 335 - Cleaning Procedures; Filter Cartridge Replacement; Pump Maintenance; Troubleshooting Guide

B. CLEANING
Beforeintroducingyourpettotheirnewfountainwe
recommendyourunthefountainforapproximately2hoursand
thenwashbowls(A/C)asfollows:
1. Turnopowersupplyandunplugtransformer(E).
2. Removeupperbowlmoulding(A)andltercartridge(B)as
showninFig.1.
3. Removepump(D)asshowninFig.3byturninglock
(F)aquarterturnandthenpullingpumpinthedirection
indicatedbyarrow‘2’.Easepowercordoutofbowl(A).
Bowls(A/C)maybewashedinadishwasher.
C. MONTHLY MAINTENANCE (or when ow rate has
noticeably reduced)
1. Filter cartridge replacement
A CLOGGED FILTER CARTRIDGE WILL CAUSE POOR
OPERATION AND PREMATURE PUMP FAILURE.
Always use genuine CAT MATE Filter Cartridges to ensure
the healthiest water for your pet. For hard water areas we
recommend CAT MATE 3-Stage Filter Cartridges (4 Pack,
Product Ref. 386 – available from www.pet-mate.com).
Withonecat,werecommendyoureplacetheltercartridge(B)
monthly.
Fortwoormorecats,youmayneedtoreplacethelter
cartridgemoreregularlyifitbecomesblocked.
2. Pump maintenance
IMPORTANT: CLEANING THE PUMP IS ESSENTIAL
TO PREVENT THE BUILD UP OF LIMESCALE AND
SUBSEQUENT PUMP FAILURE. IN HARD WATER
AREAS YOU MAY NEED TO DO THIS AT LEAST EVERY
TWO WEEKS.
Removepump(D)asshowninFig.3.Easepowercordoutof
bowl(A).
Carefullydisassembleasfollows:
i) Removefrontcover(G)byinsertingangernailintothe
seamandpullingawayinthedirectionasshownbyarrow
inFig.4.
ii) Removeimpellercover(H)byliftingfromthesmalllip,as
circledinFig.5.
iii) Usepliersortweezerstopulloutimpeller(I)whichisheldin
placebyamagnet.
iv) Placeallparts,includingpumpbody(D)excludingpower
cord,intoasmallbowlcontainingasolutionofwarmwater
andvinegarinequalamountsandleavetosoak.
v) After2-3hoursrubolimescaledeposits.Useasmall
brushorcottonbudtocleaninsidetheimpellertunnel(J).
vi) Rinseallpartswellandcarefullyreassemble.
D. TROUBLESHOOTING
1. Pump does not pump water or ‘gurgles’:
 •Whenswitchingonforthersttimeoraftercleaningetc.,
waitafewminutesforpumptodispeltrappedair.Ifpump
stillfailstopumpwater,dismantlethepumpasdescribed
inpumpmaintenance(sectionC.2)andrinseallpartsin
watertoremoveanydebris.
 •Ensurewaterlevelislledto‘MAX’mark(X,Fig.1)and
thattheltercartridgeisnotdueforrenewal.
 •Pumprequiresmaintenance.SeeC2above.
 •Renewpump(ProductRef.354-availablefrom
www.pet-mate.com).
2. Pet will not drink from fountain:
 •Mostpetswillbeinstantlyattractedbytherunningwater
butsometimesneedtimetoadapttousingtheirnew
watersource.Itmayhelptotryswitchingothepump
initially.
 •Somepetsareputobycontaminantsinwaterwhich
shouldnormallybeeliminatedbythelterovertherst
dayorso.Alwaystakecaretoensurethatyourpetdoes
notbecomedehydrated.
NOTE: The pet fountain and lter cartridge are
manufactured entirely from BPA-free plastics for your
pet’s health.
3. Excessive water loss by evaporation:
 •Setpumptominimumow(SectionA.1.).
Hereby,PetMateLtd.,declaresthatthisproductisin
compliancewiththeessentialrequirementsandotherrelevant
provisionsofEUDirectives.AllDeclarationsofConformity
(DoC)maybeviewedatwww.pet-mate.com/eudoc.
IMPORTANT: Disposeofend-of-lifeproductsandbatteries
inaccordancewithlocallyapplicableregulationsforyour
country.EU: RefertoTermsandConditionssectionEU Waste
Electrical and Electronic Equipment (WEEE) Directive on
www.pet-mate.comformoreinformation.