Cannot use SteelVine (GUI) software
Please confirm that your "0-7 Settings Dial" is set to "7." Follow instructions
on p.17 to change the dial to 7 if necessary. If you still cannot use SteelVine,
change settings manually. If problems persist, contact customer support.
Hard drive will not work with my Mac
If you have Mac OS 10.5 and wish to reformat for use with a Mac, you cannot
do so. Mac 10.5 formatting will not work with the RAID hardware. If this is the
case, contact Cavalry customer support. For Mac OS 10.4 and older, format
the hard drive according to the instructions provided by your Mac.
If you have more questions, please refer to the Frequently Asked
Questions section online at: www.cavalrystorage.com/su_faq.htm. For
further inquiries, you may contact Bason/Cavalry tech support at
customersupport@cavalrystorage.com.
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