cecotec CONGA 3390 - Battery Replacement and Charging; Troubleshooting Guide

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Fig. 23.
Clean the free-fall sensors with a soft cloth regularly.
Warning: Always transport the product turned off and in its original package.
8. BATTERY REPLACEMENT AND CHARGING
Do not use any other battery, power adapter or charging base than the one ofcially provided by
Cecotec.
Do not use non-rechargeable batteries.
Do not remove, dismantle or attempt to repair the battery or the charging base.
Do not place the charging base near heat sources.
Do not use a wet cloth to wipe any of the parts of this product.
If the robot is not going to be used for a long time, remove the battery from the product and
store it in a dry and safe place. It is suggested to charge the battery every month in order to
avoid damage to the battery.
Do not dispose of waste batteries at will. It is suggested to hand them over to professional
organizations for correct treatment.
9. TROUBLESHOOTING
Problem
1. The robot does not start up or does not clean.
2. The robot cannot charge or return to the charging base.
3. The robot does not work properly.
4. The robot emits a strange noise during cleaning.
5. The robot does not clean efciently or dust leaks from the robot.
6. The robot could not connect to Wi-Fi.
7. The robot did not carry out the scheduled cleaning task.
8. The robot does not return to the charging base after spot cleaning or after changing starting
position.
9. The robot does not resume cleaning.
10. The robot is always ofine.
11. Connection between the mobile phone and the robot failed.
Solution
1.1. The robot cannot operate with low battery. Allow it to charge before operating it.
1.2. The room temperature is below 0 ºC or above 50 ºC. Operate the robot in a room where the
temperature is between the stated temperature range.
2.1. There are too many obstacles near the charging base, relocate the charging base to an area