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CEL-FI DUO - User Manual

CEL-FI DUO
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Quick Start Guide
Cel-Fi
DUO
NETWORK UNIT COVERAGE UNIT
A true plug-and-play system that doesn’t require the installation of
antennas or cables.
To use this product you need:
A 3G, 4G, or LTE compatible mobile phone with qualifying service
An area inside your home that receives at least one bar of 3G, 4G, or
LTE coverage
Power outlets
In this package you will nd:
• Network Unit
• Coverage Unit
• Two Power Adapters
• Two Brackets with hardware
Cel-Fi WAVE is an application available on both smartphones and desktop
computers that allows users to interact with Cel-Fi, to access advanced and
supplementary features.
Copyright © 2016 by Nextivity, Inc, U.S. Patents pending. All rights reserved. The Nextivity
and Cel-Fi logos are registered trademarks of Nextivity Inc. All other trademarks or registered
trademarks listed belong to their respective owners. Designed by Nextivity Inc in California.
qsg_DUO-16-0211
Dashboard:
Glance-able view to the state of your Cel-Fi
environment.
Settings:
Change the default Operator, setup an external
antenna, name your booster, and more.
Advanced Mode:
Get a real-time technical overview of the
installation of your Cel-Fi Booster.
Booster Updates:
Keep your Cel-Fi Booster up-to-date as new
software versions become available.
Register: (When Required)
Easily register your Cel-Fi Booster.
For more information, and software, go to:
www.Cel-Fi.com/wave
Get More from Cel-Fi WAVE
Cel-Fi DUO Smart Signal Booster

Questions and Answers

  • M
    Mrs. Evelyn CruzAug 17, 2025
    How to improve low coverage number on CEL-FI DUO Extender?
    • L
      laustinAug 17, 2025
      To get a higher coverage number on your CEL-FI Extender, move the Coverage Unit further away from the Network Unit. The Network Unit signal level may also be low.
  • S
    Samantha McclainAug 20, 2025
    What to do if my CEL-FI DUO Extender Network Unit has no 3G or 4G LTE signal?
    • C
      Caitlin KaneAug 20, 2025
      If your CEL-FI Extender Network Unit isn't showing a 3G or 4G LTE signal, try relocating the Network Unit to a different room or area where you know you have better coverage.
  • D
    Daniel DoyleAug 22, 2025
    Why is the power indicator on my CEL-FI DUO Extender Network Unit red and there are no lights?
    • L
      Lisa GrayAug 22, 2025
      A red power indicator and no lights on the CEL-FI Extender Network Unit usually means the device isn't getting power. Here's what to check: 1. Make sure the unit is properly plugged in. 2. Verify that the outlet has power. 3. Try swapping the power supplies with the Coverage Unit to see if the power supply is the problem.
  • E
    ebaileyAug 26, 2025
    What to do if CEL-FI DUO power indicator is green but no bars on the Network Unit display?
    • J
      Jason MckenzieAug 26, 2025
      If the power indicator is green but there are no bars showing on the CEL-FI Extender Network Unit display, try moving the Network Unit to a room or area where you experience better coverage.
  • A
    Anthony BlanchardAug 27, 2025
    What to do if the input signal at CEL-FI DUO Extender Network Unit is too strong?
    • E
      Erica JacobsAug 27, 2025
      If the input signal at the CEL-FI Extender Network Unit is too strong, move your Network Unit to another location.
  • V
    vmurrayAug 30, 2025
    What to do if there are no lights on the CEL-FI Extender Coverage Unit display?
    • M
      moorejosephAug 30, 2025
      If there are no lights on the CEL-FI Extender Coverage Unit display, the device is not powered. Please check the following: 1. Ensure the unit is plugged in correctly. 2. Confirm that the outlet has power. 3. Try exchanging the power supplies with the Network Unit to see if the power supply is defective.
  • C
    Catherine AllenSep 1, 2025
    Why are the CEL-FI DUO Coverage Unit and Network Unit icons red with two arrows?
    • H
      Heather WatersSep 1, 2025
      If the Coverage Unit and Network Unit icons on your CEL-FI Extender are red with two arrows, ensure that all other electronic devices, such as Wi-Fi routers, home phones, and computers, are at least 1 meter away from both the Coverage and Network Units.
  • P
    Peggy GarzaSep 4, 2025
    What to do if CEL-FI DUO Extender Coverage Unit is overheating?
    • M
      maddenanthonySep 4, 2025
      If the CEL-FI Extender Coverage Unit is overheating, move the unit to a cooler area.
  • K
    Kathleen WoodsSep 6, 2025
    Why is the CEL-FI DUO power indicator flashing green?
    • E
      Elizabeth MooneySep 7, 2025
      If the CEL-FI Extender power indicator is flashing green, wait a few moments. Once a path has been established, the light will stop flashing.
  • P
    pbullockSep 9, 2025
    What to do if CEL-FI Extender seven segment display cycling for more than a minute?
    • J
      John MathewsSep 9, 2025
      If the seven-segment display on your CEL-FI Extender is cycling for more than a minute and shows zero, allow the display to complete its cycle. This process may require several minutes.

Summary

Cel-Fi WAVE Application Features

WAVE Dashboard Overview

Provides a glance-able view of the state of your Cel-Fi environment.

WAVE Settings Configuration

Allows changing operator, setting up antennas, and naming boosters.

WAVE Advanced Mode

Offers a real-time technical overview of the Cel-Fi Booster installation.

WAVE Booster Updates

Enables keeping the Cel-Fi Booster up-to-date with new software versions.

WAVE Booster Registration

Facilitates easy registration of your Cel-Fi Booster when required.

Cel-Fi DUO Smart Signal Booster Introduction

Cel-Fi DUO Signal Booster Setup Steps

Step 1: Find Best Coverage Location

Locate the area with the strongest mobile network signal for optimal setup.

Step 2: Connect Network Unit

Plug the Network Unit into an accessible outlet near the best signal area.

Step 3: Optimize Network Unit Placement

Adjust Network Unit position to improve mobile network signal strength.

Step 4: Place Coverage Unit

Position the Coverage Unit away from the Network Unit for ideal coverage.

Step 5: Optimize Coverage Unit Placement

Fine-tune Coverage Unit placement for the best service experience.

Cel-Fi DUO Mounting Instructions

Determine Cel-Fi Device Location

Identify the optimal placement location for the Cel-Fi device.

Determine Mounting Hole Locations

Mark the precise spots for installing the mounting brackets.

Drill Anchor Holes (Drywall)

Drill guide holes for wall anchors using a 3/16" drill bit.

Install Anchors (Drywall)

Insert wall anchors into the drilled holes for secure mounting.

Install Mounting Bracket

Attach the mounting bracket to the wall using screws.

Attach Cel-Fi Unit to Bracket

Securely connect the Cel-Fi unit onto the installed wall bracket.

Cel-Fi DUO Troubleshooting Guide

Network Unit Indicator Troubleshooting

Diagnose issues related to Network Unit power, LTE, and signal indicators.

Coverage Unit Indicator Troubleshooting

Troubleshoot Coverage Unit power, network, and display issues.

Coverage Unit Segment Display Issues

Address problems with the seven-segment display on the Coverage Unit.

Performance: Small Coverage Area

Resolve issues where boosted signal is only available in a small area.

Error Messages and Codes

Interpret alternating error codes and numeric messages for system problems.

CEL-FI DUO Specifications

General IconGeneral
BrandCEL-FI
ModelDUO
CategoryExtender
LanguageEnglish

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