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Center 390 - Frequently Asked Questions; Troubleshooting No Connection; Saving Graph to Excel File; Uninstalling SE390 Software

Center 390
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Sound Level Meter
17
Frequently Asked Question:
1. I had connected Sound Level Meter to PC serial port and turned
meter power on, but it still shows "NO CONNECTION".
Answer: It could be that all serial port are occupied by other application,
close all other application. If it still don't work. Restart your computer and
run SE390 again.
2. How can I save the graph to a file which can be used in EXCEL?
Answer: When you save a graph to a file, the default file format is "*.ghf"
and you can select *.csv to save files. CSV is an EXCEL file format. You
can open it in EXCEL.
3. How to uninstall SE390?
Answer: Uninstall SE390 by launching the Add/Remove Programs applet
out of the Control Panel, highlighting the SE390, and clicking on the
Add/Remove... push button, then it will remove the SE390 folder and files
from your computer.
4. Why loading data fail?
Answer: This might cause by the slow respond from some of the notebook
PC system.
5. How to zoom the graph?
Answer: Press the left mouse button and drag the cursor to select the new
extents, and then release the mouse button.
6. When I setup the real time sampling with a fast rate (eg. 0.1 sec),
some of the sampling data might be lost.
Answer: This might be caused by slow response time of the PC.

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