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13. Warranty
13-1. General Warranty Policy
SitecSystem Co., Ltd conducts upon the consumer damage compensation
regulation laid down by Consumer protection law replacement & refunds,
paid/free A/S of all purchases made from SitecSoft Co., Ltd as below.
1. Warranty period
2 Months
Earphones, Cables
Out of
Warranty
Battery, User Manual, Install CD,
Fashion Cover, Arm/Neck string,
Gifts
6 Months
adapter, Battery
Keeping
period of
Service
components
: 5 Years
after quit of
sales
1 Year
Main body & Remote controller
Remarks
Warranty
period
Product
2. Warranty and Refunds range
Damage or breakage through unsuitable handling by
customer
Voluntarily
Disassembling or remodeling by customer
Change of mind
1 month passed after delivery of product in full
working condition
Range of no
replacements
& refunds
Incorrectly shipped
Dead On Arrival or damaged In Transit
Range of
replacements
& refunds
Please keep the purchasing receipt for the exchange & refund of
product as you need to present it in advance. Purchasing receipt is
needed to check the product delivery time.
3. Range of customer fault
• Corrosion caused by water or objects
• Defect caused by misuse or unsuitable operation
• Voluntarily disassembling or remodeling
• Defect caused by impact
• Defect caused by misuse of peripherals which are not supplied by
SitecSystem Co., Ltd
• Situation which is acknowledged as user’s fault
• Invisible to check the product info. owing to the damage of product
number.
• Presents no purchasing receipt against replacements or refunds
We will request you some repair cost or can provide you limited warranty
service & paid replacement against below mentioned customer faults.
Also as for below cases, the freight costs will be charged to you.
13. Warranty