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Customer Helpline 0343 515 1906
General Troubleshooting (continued)
Troubleshooting
The following table provides solutions to common problems encountered with the mower.
Fault Possible Cause Solution
Cutting blade not rotating while
garden product switched on
Cutting blade obstructed Switch off garden
product Clear
obstruction (always
wear gardening gloves)
Blade nut/bolt loose Tighten blade nut/bolt
(17 Nm)
Excessive vibrations/noise Blade nut/bolt loose Tighten blade nut/bolt
(17 Nm)
Cutting blade damaged Replace the blade
No charging procedure possible Battery contacts contaminated Clean the battery
contacts (e.g. by
inserting and removing
the battery several
times) or replace the
battery
The battery is defective, due to
a disconnection in the battery
(individual cells)
Replace the battery
The charge control LEDs do not
light up after inserting the mains
plug into the socket
Mains plug of battery charger not
plugged in (properly)
Insert mains plug (fully)
into the socket outlet
Socket outlet, mains cable or
battery charger defective
Check the mains
voltage and if
necessary, have
the battery charger
checked by an
authorized customer
service station.
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