Chenbro Storage Chassis
8-Port 12Gbps Mini-SAS HD Backplane User Manual
Http://www.chenbro.com
Chapter 4 Limited Warranty
Purpose
CHENBRO has established its RMA guidelines to give customers the best support and shortest turn-around
time.
SCOPE
Sold products and parts by CHENBRO.
AUTHORITY
Customer Service Department
Leading and dealing with all QA/QC events.
Other Supporting Departments
Sales, PM, R/D, Electrical Validation, Logistical, etc., departments for technical or logistical support.
NOUN DEFINITION
Consumable parts/Custom products
Low value, general parts (such as plastic parts, cable, accessory kits), and metal parts.
Electronic parts
Power Supply, SCSI/IDE/SATA Backplanes, Riser Card, LED Board, Front USB PCB, etc.
WARRANTY
Warranty period
Consumable parts/Custom products problem responding time.
Electronic parts
Warranty period is from CHENBRO shipping date as followings:
Electronic parts for PC chassis (PC Series): One Year.
Electronic parts for Pedestal Server / Rack-mount chassis (SR/RM Series): Three Years.
Electronic parts for ES chassis (ES Series): Two Years.
Electronic parts for SK chassis (SK Series): Three Years.
Repairs under warranty
During the warranty period, CHENBRO will repair or replace all defective products.
Exclusions from warranty
The product is treated as exclusion from warranty if:
To Next Page
Loading...