Cisco 6921

5-8
Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)
OL-24567-01
Chapter
Telephony Features Available for the Cisco Unified IP Phone
Classic Ring Tone The Classic Ring tone feature supports 29 ring
tones: 2 embedded in the phone firmware and 27
downloaded from the Cisco Unified
Communications Manager. The feature makes the
available ring tones common with other Cisco
Unified IP Phones.
For more information, see the following:
• Cisco Unified Communications Manager
Administration Guide,
Directory Number
Configuration.
• “Creating Custom Phone Rings” section
on page 6-2.
Client matter codes
(CMC)
(SCCP phones only)
Enables a user to specify that a call relates to a
specific client matter.
For more information, see the Cisco
Unified Communications Manager Features
and Services Guide, Client Matter Codes and
Forced Authorization Codes.
Conference
• Allows a user to talk simultaneously with
multiple parties by calling each participant
individually. Conference features include
Conference and Meet-Me.
• Allows a non-initiator in a standard (ad hoc)
conference to add or remove participants; also
allows any conference participant to join
together two standard conferences on the same
line.
The service parameter, Advance Adhoc
Conference, (disabled by default in Cisco
Unified CM Administration) allows you to
enable these features.
For information on conferences, see the
Cisco Unified Communications Manager
System Guide, Conference Bridges.
For more information, see the Cisco Unified
Communications Manager System Guide,
Cisco Unified IP Phone.
Note Be sure to inform your users whether
these features are activated.
CTI Applications A computer telephony integration (CTI) route
point can designate a virtual device to receive
multiple, simultaneous calls for
application-controlled redirection.
For more information, see the Cisco Unified
Communications Manager Administration
Guide, CTI Route Point Configuration.
Direct transfer Allows users to connect two calls to each other
(without remaining on the line).
For more information, see the Cisco Unified
Communications Manager System Guide,
Cisco Unified IP Phone.
Directed Call Park Allows a user to transfer an active call to an
available directed call park number that the user
dials or speed dials.
A Call Park BLF button indicates whether a
directed call park number is occupied and provides
speed-dial access to the directed call park number.
Note If you implement Directed Call Park, avoid
configuring the Park softkey. This prevents
users from confusing the two Call Park
features.
For more information, see the Cisco Unified
Communications Manager Features and
Services Guide, Call Park and Directed Call
Park.
Directed Call Pickup Allows a user to answer a call that is ringing on a
particular directory number.
For more information, see the Cisco Unified
Communications Manager Features and
Services Guide, Call Pickup.
Table 5-1 Telephony Features for the Cisco Unified IP Phone (continued)
Feature Description Configuration Reference