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Cisco EPC3825 User Manual

Cisco EPC3825
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Cisco Model DPC3825 and EPC3825
8x4 DOCSIS 3.0 Wireless
Residential Gateway User Guide
In This Document
IMPORTANT SAFETY INSTRUCTIONS ............................................................... 2
Introduction ............................................................................................................... 12
What's In the Carton? ............................................................................................... 14
Front Panel Description ........................................................................................... 15
Back Panel Description ............................................................................................ 16
What Are the System Requirements for Internet Service? .................................. 18
How Do I Subscribe to High-Speed Internet Service? ......................................... 19
Where Is the Best Location for My DOCSIS Residential Gateway? .................. 20
How Do I Mount the Modem on a Wall? (Optional) ........................................... 21
How Do I Connect My Gateway for Internet Service? ........................................ 24
How Do I Configure My DOCSIS Residential Gateway? ................................... 26
Configure Wireless Settings .................................................................................... 35
Configure Security .................................................................................................... 51
Control Access to the Gateway ............................................................................... 60
Configure Applications and Gaming ..................................................................... 69
Manage the Gateway ................................................................................................ 75
Monitor Gateway Status .......................................................................................... 84
Frequently Asked Questions ................................................................................... 91
Tips for Improved Performance ............................................................................. 95
Front Panel LED Status Indicator Functions ......................................................... 96
Notices ...................................................................................................................... 100
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Cisco EPC3825 Specifications

General IconGeneral
ModelEPC3825
CategoryGateway
DOCSIS3.0
Downstream Channels8
Upstream Channels4
Wireless Standard802.11b/g/n
Ethernet Ports4
Telephony Ports2
Max Upstream Speed120 Mbps
Wireless SpeedUp to 300 Mbps
Ethernet Port Speed10/100/1000 Mbps
USB Ports1
Security FeaturesWPA, WPA2

Summary

Important Safety Instructions

Notice to Installers

Instructions for qualified service personnel to reduce risk of electric shock during servicing.

United States FCC Compliance

Information regarding FCC rules and compliance for the digital device.

CE Compliance

Declaration of Conformity with EU Directive 1999/5/EC for the product.

National Restrictions

Details national restrictions for wireless product usage, including France, Italy, and Latvia.

Antennas

Guidance on using only the antenna supplied with the product.

Introduction

What's In the Carton?

Front Panel Description

Back Panel Description

What Are the System Requirements for Internet Service?

How Do I Subscribe to High-Speed Internet Service?

No High-Speed Internet Access Account

Steps to set up a new high-speed Internet account with a service provider.

Existing High-Speed Internet Access Account

Information required when you already have a high-speed Internet account.

Where Is the Best Location for My DOCSIS Residential Gateway?

How Do I Mount the Modem on a Wall? (Optional)

How Do I Connect My Gateway for Internet Service?

How Do I Configure My DOCSIS Residential Gateway?

Logging in to the Gateway for the First Time

Steps to access the gateway's configuration pages via a web browser.

LAN Setup

Configure settings for the Local Area Network (LAN), including IP addresses.

DDNS Setup

Configure Dynamic Domain Name Service (DDNS) for network applications.

Configure Wireless Settings

Wireless Basic Settings

Configure wireless network mode, channel, and name (SSID).

Wi-Fi Protected Setup (WPS)

Details on using WPS for simplified and secure wireless setup.

Wireless Security

Configure security parameters like encryption and security modes.

MAC Filter

Enable or disable MAC filtering to control wireless network access.

Advanced Wireless Settings

Configure advanced wireless functions like transmission rate and beacon interval.

WDS Settings

Configure Wireless Distribution System (WDS) to expand wireless coverage.

QoS Settings

Configure Quality of Service (QoS) to prioritize network traffic.

Configure Security

Firewall Settings

Configure firewall to filter unwanted traffic and block DoS attacks.

VPN Passthrough

Enable or disable VPN tunnels (IPsec, PPTP) to pass through the firewall.

VPN Tunnel Configuration

Configure Virtual Private Network (VPN) tunnels for secure connections.

Control Access to the Gateway

IP Address Filtering

Configure IP address filters to block or permit access to the Internet.

MAC Address Filtering

Configure MAC address filters to allow or block access based on MAC address.

Parental Control Rules

Configure parental controls to block specific Internet usage and traffic.

Time of Day Access Rules

Filter Internet traffic based on day of week and time of day settings.

User Setup for Access Control

Set up user accounts and profiles with customized Internet access levels.

Local Log for Access Tracking

Track user attempts to access restricted Internet sites and view logs.

Configure Applications and Gaming

Port Filtering

Configure TCP/UDP port filters to prevent access to specific ports.

Port Range Forwarding

Forward ports from the public Internet to specific IP addresses on the local network.

Port Range Triggering

Dynamically forward ports to a LAN PC when an application requires them.

DMZ Configuration

Configure an IP address whose ports are directly exposed to the public Internet.

Manage the Gateway

Gateway Management Settings

Manage specific gateway functions for access and security settings.

System Reporting and Alerts

Configure email notifications for various system activities and alerts.

Diagnostics and Testing

Perform diagnostics, such as Ping tests, to check Internet connection status.

Backup and Restore Configuration

Back up and restore gateway configuration files to your computer.

Factory Default Reset

Restore the gateway's configuration to its original factory default settings.

Monitor Gateway Status

Gateway Status Overview

Display information about the gateway and its current settings.

Local Network Status

Display information about the status of the local area network.

Wireless Network Status

Display basic information about the wireless network of the gateway.

DOCSIS WAN Status

Display information about the system of your cable modem.

Frequently Asked Questions

TCP/IP Protocol Configuration

Configure TCP/IP protocol for Internet devices in Windows or Macintosh environments.

IP Address Renewal

Instructions for renewing the PC's IP address if it cannot access the Internet.

Cable TV Subscription Impact

Information on data service availability with or without cable TV subscription.

Installation Arrangement

Guidance on arranging for professional installation of the modem.

Computer Connection Methods

How the residential gateway connects to a computer via wireless or Ethernet.

Accessing the Internet

Steps to access the Internet after the residential gateway is connected.

Simultaneous TV and Internet Use

Information on watching TV and surfing the Internet concurrently.

Common Troubleshooting Issues

Troubleshooting common problems with the residential gateway.

Tips for Improved Performance

Check and Correct Performance Issues

Tips to check and correct issues for optimal gateway performance.

Front Panel LED Status Indicator Functions

Initial Power Up, Calibration, and Registration

LED status indicators during initial power up, calibration, and network registration.

Normal Operations Status

LED status indicators during normal operating conditions.

Special Conditions Status

LED status indicators during special conditions when network access is denied.

Notices

Trademarks and Copyrights

Information on trademarks, copyrights, and disclaimers for the document.

Software and Firmware Usage Terms

Terms and conditions for using the software and firmware described in the document.

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