Phone Adapter with 2 Ports for Voice-over-IP
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Appendix A: Troubleshooting
Common Problems and Solutions
8. Repeat steps 5-7 until you have entered all four port ranges for the Phone Adapter.
9. Check the Enable option for the port services you want to use.
10. When you have completed the configuration, click the Save Settings button.
5. The Power LED does not light up or lights up red.
Go through this checklist until your problem is solved:
• Unplug the power adapter from the Phone Adapter. Wait five seconds. Then plug the power adapter into
the Phone Adapter again.
• You may be using the wrong power adapter. Make sure the power adapter you are using is the one
included with the Phone Adapter.
Application Start and End Protocol IP Address Enable
Internet phone 1 5060 to 5061 UDP (IP address of
Phone Adapter)
X
Internet phone 2 53 to 53 UDP (IP address of
Phone Adapter)
X
Internet phone 3 69 to 69 UDP (IP address of
Phone Adapter)
X
Internet phone 4 10000 to 20000 UDP (IP address of
Phone Adapter)
X
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