Phone Adapter with 2 Ports for Voice-over-IP
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Appendix A: Troubleshooting
Frequently Asked Questions
Can I make calls while I’m browsing the Internet?
Yes. You can make Internet phone or fax calls while browsing the Internet. However, your web browsing may
affect the quality of your telephone call, depending on the amount of upstream data traffic passing through your
Internet connection.
Can I receive calls while my network is down?
You cannot directly receive calls while your network is down. However, Vonage can forward calls to a different
telephone number, such as a cellular phone number, if you activate a feature called Network Availability Number.
You can configure this feature through your service account at www.vonage.com.
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