If the alarm does not get cleared, you need to report a Service-Affecting (SA) problem. Log into the Technical Support
Website at http://www.cisco.com/c/en/us/support/index.html for more information or log into http://www.cisco.com/c/
en/us/support/web/tsd-cisco-worldwide-contacts.html to obtain a directory of toll-free Technical Support numbers for
your country.
LOWER-CTRL-FPGA-PCIE-ERROR
Default Severity: Critical (CR), Service-Affecting (SA)
Logical Objects: EQUIPMENT
The LOWER-CTRL-FPGA-PCIE-ERROR alarm is raised when a control FPGA of the lower board is
unreachable because of a Peripheral Component Interconnect Express (PCIe) error.
Clear the LOWER-CTRL-FPGA-PCIE-ERROR Alarm
If the alarm does not clear it indicates that it is a hardware fault.
If the alarm does not get cleared, you need to report a Service-Affecting (SA) problem. Log into the Technical Support
Website at http://www.cisco.com/c/en/us/support/index.html for more information or log into http://www.cisco.com/c/
en/us/support/web/tsd-cisco-worldwide-contacts.html to obtain a directory of toll-free Technical Support numbers for
your country.
MEA Alarm
Default Severity: Critical (CR), Service-Affecting (SA)
Logical Objects: PPM
The Missing Equipment Attributes (MEA) alarm for the PPM or QSFP is raised on a pluggable port of the
NCS 1002 when there is a mismatch in the configured client data rate and the supported QSFP physical data
rate. For example, if the configured client data rate is 10G and the supported data rate of the QSFP is 100G,
then this alarm is raised.
Clear the MEA Alarm
Step 1 Verify the supported physical data rate of the QSFP on the NCS 1002 using the show inventory command.
Step 2 Verify the configured client data rate on the NCS 1002 using the show hw-module slice command.
Step 3 If the above values do not match, insert the appropriate QSFP pluggable or configure the required client data rate using
the hw-module location location slice slice_number client bitrate [10G | 40G | 100G] command.
If the alarm does not get cleared, you need to report a Service-Affecting (SA) problem. Log into the Technical Support
Website at http://www.cisco.com/c/en/us/support/index.html for more information or log into http://www.cisco.com/c/
Troubleshooting Guide for Cisco NCS 1002, IOS XR Release 6.3.x
57
Alarm Troubleshooting
LOWER-CTRL-FPGA-PCIE-ERROR
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