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Catalyst 2900 Series XL and Catalyst 3500 Series XL Software Configuration Guide
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Appendix A System Messages
Error Message and Recovery Procedures
Error Message FRANK-1-MODULE_INVALID: Module inserted in slot [int] is invalid\n
Explanation The module inserted in the slot does not have a device identification that is a Gigabit
Ethernet controller-based module.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Enter the show tech-support command to gather data that might provide information to determine
the nature of the error. If you cannot determine the nature of the error from the error message text or
from the show tech-support output, contact your Cisco technical support representative, and provide
the representative with the gathered information.
Error Message FRANK-1-MODULE_UNKNOWN: Module inserted in slot [int] is of unknown
type\n
Explanation
The module inserted in the slot has an unidentified device ID.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Enter the show tech-support command to gather data that might provide information to determine
the nature of the error. If you cannot determine the nature of the error from the error message text or
from the show tech-support output, contact your Cisco technical support representative, and provide
the representative with the gathered information.
Error Message FRANK-1-UNKNOWN_FRAME_NOTIFY_FORMAT: Frame Update Notify = [hex] and
Queue Type is [dec] for Queue [dec]\n
Explanation
An unknown frame notify format was found. The queue type and queue number are
displayed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Enter the show tech-support command to gather data that might provide information to determine
the nature of the error. If you cannot determine the nature of the error from the error message text or
from the show tech-support output, contact your Cisco technical support representative, and provide
the representative with the gathered information.
Error Message FRANK-3-ADDR_TBL_ENTRIES_EXCEEDED: \nGig Interface: Out of addr tbl
entries \n
Explanation The Gigabit interface has run out of free address table entries for the address map.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Enter the show tech-support command to gather data that might provide information to determine
the nature of the error. If you cannot determine the nature of the error from the error message text or
from the show tech-support output, contact your Cisco technical support representative, and provide
the representative with the gathered information.
Error Message FRANK-3-BIST_FAILURE: \n[chars] : Bist Failure \n
Explanation The built-in self-test on the controller port has failed.
Recommended Action The BIST failure on the controller port will cause the controller port to be
disabled due to POST failure.
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