Troubleshooting
Problems and Possible Solutions 7 - 9
7
You forget the boot password. If you forget the password, you may have to discharge the battery of the CMOS.
Contact your service representative for help.
The sound cannot be heard or the volume
is very low.
The volume might be set too low. Check the volume control in the Volume
Control Panel in the Windows notification area, or use the key combination Fn
+ F5 and F6 (see “Function/Hot Key Indicators” on page 1 - 12) to adjust.
My internal microphone seems to be
disabled and/or I can still hear sound
from the speakers even though I have
plugged headphones into the headphone
jack.
You have disabled “Front panel jack detection” in Connector Settings in the
Realtek HD Audio Manager control panel. Go to the Realtek HD Audio
Manager and click the Connector Settings icon and make sure that there is
no tick alongside “Front panel jack detection” and click OK.
The CD/DVD cannot be read. The CD/DVD is dirty. Clean it with a CD/DVD cleaner kit.
The CD/DVD tray will not open when
there is a disc in the tray.
The CD/DVD is not correctly placed in the tray. Gently try to remove the disc
using the eject hole (see “Loading Discs” on page 2 - 3).
Problem Possible Cause - Solution
Password Warning
If you choose to set a boot password, NEVER forget your password. The consequences of this could be serious. If you cannot
remember your boot password you must contact your vendor and you may lose all of the information on your hard disk.
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