• Error message on control panel
• Spa is in a different Heat Mode
• Water level is too low
• Poor water flow
• Closed valves
• Pump 1 is not running
Refer to the Reference Card for your control
panel to verify the error
Set spa to “Standard Mode”
Add water to the spa
Clean filter & check valves
Open all valves
Contact your dealer
• Incorrect reading
• Filter cycle duration is too long
Verify temperature with thermometer
Reduce duration of the filter cycle
Water will not maintain heat
• Cover is off for extended periods of time in
cold weather / cold wind.
• Spa is wired for 110V and jets are on.
Put cover back onto spa and allow for heat to
regenerate. Call your dealer if temperature
does not increase.
Spa wired for 110V only have enough power
to heat or operate pumps. Turn off jets to
power heater.
Standard light will not come on
• Burnt out bulb/connection
LED lighting won’t come on
Pump on but no water flow
• Air trapped in pump
• No water in the pump
• Closed valves
Loosen bleed valve in skimmer
Check the fill level in the spa
Open all valves
Little to no water flowing from
jets
• Jets turned off
• Pump not primed
• Valves are closed
• Diverter set to a different seat
• Dirty filter
Open jet by turning the face counter clockwise
Reset breaker to allow for the spa to prime the
pump. Open bleed valve in the skimmer area
Open valves
Switch diverter
Remove and clean filter cartridge
• Loose connections
• Leak from internal fitting
Hand tighten all quick disconnects and fittings.
Check gaskets and O-rings
Contact your dealer
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