Coast Spas Oasis E7B - TROUBLESHOOTING GUIDE; Spa System and Pump Issues

OASIS PACKAGE
OWNER’S MANUAL
2023
21
TROUBLESHOOTING GUIDE
SPA SYSTEM
SYMPTOM
PROBABLE CAUSE
RECOMMENDED ACTION
Spa does not work
• Power is turned off
 Reset GFCI
No display on the control panel
• Power is turned off
• Defective topside control
 Reset GFCI
 Contact your Dealer
Letters on the control panel
• An error has been found
 Refer to the Reference Card for your control panel
to verify the error. Contact your Dealer for service
PUMP PROBLEMS
SYMPTOM
PROBABLE CAUSE
RECOMMENDED ACTION
Noisy/Loud motor
• Air trapped in the pump
• Low water level
• Worn pump seal
• Defective pump
 Open bleed valve in the skimmer
 Add water to the spa
 Contact your Dealer
 Contact your Dealer
Pumps power down on their own
• Set temperature has been reached
• Filtration cycle has ended
• Automatic time out
• Overheat safety protection
 No problem
 No problem
 Pumps are set to run for a predetermined time
while the spa is in use (15-20 Mins)
 The pumps have a thermal overload which will
prevent them from running for extended periods of
time. Wait until pumps have cooled down (1+ hrs).
If problem persists, contact your Dealer.
Pump running constantly, will not
turn off
• Filter cycle set to 24 hours
• Problem with the circuit board
 Turn off 24 hour filtration
 Turn power off at GFCI and contact your Dealer
Pump will not turn on
• GFCI tripped
• Motor has overheated
• Not plugged in
• Damaged plug
• Seized motor
• Blown fuse
• Motor vent is blocked
 Reset the GFCI
 Let cool for 1+ hour
 Plug in to the board
 Contact your Dealer
 Contact your Dealer
 Check fuse or contact your Dealer
 Clear debris from the vent