Cochlear Nucleus 8 - Battery and Charger Issues

Troubleshoot
84 Nucleus 8 Sound Processor User Guide
Problem Resolution
You do not hear
sound from a
wireless accessory
1� Testing has shown that interference
from nearby electrical devices can
sometimes disrupt streaming from a
wireless accessory – try moving away
from any device that might be causing
this interference.
2� Check that the wireless accessory is
charged and turned on.
3� Check that the wireless accessory is
paired with your sound processor.
4� Check the volume of the wireless
accessory.
5� If you use the Nucleus Smart App, use
the Status screen to check the sound
processor is receiving sound from the
accessory.
6� If you use the Nucleus Smart App,
check and adjust the accessory/
microphone volume.
7� If available, try a dierent sound
processor.
8� For more troubleshooting, see the
TrueWireless Accessories User Guide.