Cochlear Nucleus 8 - Audio Quality and Interference

Nucleus 8 Sound Processor User Guide 79
Troubleshoot
Contact your clinician if you have any concerns regarding the
operation or safety of your sound processor.
Sound processor
Problem Resolution
Sound processor will
not turn on/button
will not respond
1� Try turning the sound processor on
again. SeeTurn on and o on
page 32.
2� Try unlocking the button. SeeLock the
control button on page 32.
3� Change the batteries. SeeReplace the
battery module on page 19
orCharge rechargeable batteries on
page 23.
4� If you are using a new rechargeable
battery, that has not been charged it
may still be in ‘Sleep Mode’.
SeeCharge rechargeable batteries on
page 23.
5� If you have two implants, check that
you are wearing the correct sound
processor on each implant.
6� Check the battery contacts are free of
dirt and dust. SeeWater, sand and dirt
on page 67.
7� If the problem continues, contact your
clinician.