Code Blue ● 259 Hedcor Street ● Holland, MI ● 4923 USA ● 800.205.7186 ● www.codeblue.com Rev 6/2021 page 32 of 57 GU-164-A
“While Dialing”
You can select the audio of ring-back or use a custom recording that is uploaded into the phone in the
Recordings page. A common recording script would be something like, “Security has been contacted;
please stand by.”
This message will repeat just like ring-back would until the call is answered. This message will stop when
the call is answered.
“When Answered”
The default mode is two-way audio upon the call being answered.
Additional options include playing a custom recording locally out of the LS1000 speaker and/or playing a
custom recording remotely to the receiving party that identifies where this call is coming from.
Note: This is a useful feature if the receiving party is not going to get a unique caller ID
name/number for this location.
Once the recording has played, two-way audio will commence.
Note: If playing a remote message but not a local message, then the person at the LS1000 will
hear dead air until the remote message is done playing. It is advisable to play the same message
to both parties in this case.
Note: It is advisable to keep your recordings short to establish connection to a two-way call as
quickly as possible.
“In-Call Commands”
Default is to have the in-call commands available during the phone call. These can be disabled for this
action. In-call commands are also available on an inbound call into LS1000. See section on in-call
commands for the full list.
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