Why is my COMGROW Engraver producing poor engraving results?
Poor engraving or cutting results with your COMGROW Engraver can often be resolved by referring to the suggested engraving parameters table to adjust your speed and power settings. Also, ensure that the lens is clean, as the normal laser module life exceeds 10,000 hours.
What to do if COMGROW COMGO Z1 Engraver alarms during engraving?
If your COMGROW Engraver is alarming and stopping during engraving, first check for any obstructions (like wires) touching the machine's limit switch during carving. If there are no obstructions, verify the connection between the machine and your PC, trying a different USB port if necessary. If the "Cooling" prompt appears in the lower right corner of "Laser GRBL", adjust the gyroscope sensitivity by entering "$140=sensitivity" in the command bar, noting that the sensitivity range is 0-16, where smaller numbers indicate higher sensitivity.
Why is my COMGROW Engraver USB not recognized?
If your computer isn't recognizing the USB connection to your COMGROW Engraver, first ensure the CH340 driver is installed by clicking "Tools-Install CH340 Driver." Next, verify that the baud rate setting in the software is correct (115200). If the issue persists, try replacing the USB cable or using a different computer. If none of these steps work, further assistance is needed.
How to fix a COMGROW COMGO Z1 Engraver when the laser head does not light?
If the COMGROW Engraver machine moves normally but the laser head doesn't light up, check the power and signal cable connections on the main board and laser module to ensure they are secure. If the wiring is correct and the laser still doesn't light, unplug the laser module wire, set the laser brightness to "Max Brightness" in LaserGRBL, and measure the "POWER" and "PWM" voltage. If voltage is present at both, the laser module itself is likely the problem.
Why doesn't the APP recognize my COMGROW COMGO Z1 Engraver?
For older firmware versions on your COMGROW Engraver, you need to upgrade the machine firmware to version 2.0 or above before using the APP function. You can check the firmware version number through LaserGRBL or Lightburn.
What to do if my COMGROW COMGO Z1 Engraver doesn't power on?
General| Laser Power | 10W |
|---|---|
| Engraving accuracy | 0.01 mm |
| Positioning Accuracy | 0.01 mm |
| Cooling Method | Air cooling |
| Engraving Size | 400 x 400 mm |
| Spot Size | 0.08 x 0.08 mm |
| Wavelength | 455 nm |
| Focusing method | Fixed focus |
| Operating software | LaserGRBL, LightBurn |
| File Format | NC, BMP, JPG, PNG, DXF |
| Data transmission method | USB |
| Input Voltage | 100-240V AC |
| Operating System | Windows, MAC |
| Supported Materials | Wood, Paper, Bamboo, Plastic, Leather |
| Connectivity | USB |
| Operating Humidity | 5-90% |
| Laser Type | Semiconductor Laser |
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