6-12
Troubleshooting
Writer: Dianne Fielden Saved by: Holly Jahangiri Saved date: 07/24/97 4:41 PM
Pages: 22 Words: 3184 Template: c:\template\commercial\comm.dot
File Name Ch6.doc Part Number 308336-001
Solving Network Problems
continued
Problem Cause Solution
Network controller
stopped working without
apparent cause.
The files containing the
network drivers are corrupted.
Reinstall the network drivers.
The cable is not securely
connected.
Ensure that the cable is securely
attached to the network connector
and that the other end of the cable is
securely attached to the correct
device.
The network controller is
defective.
Contact your Compaq authorized
service provider.
Solving Memory
Problems
If you encounter memory problems, refer to the common causes
and solutions listed in the following table.
Problem Cause Solution
Out of Memory error Memory configuration may not
be set up correctly.
Use the Device Manager to check
memory configuration.
You have run out of memory to
run the application.
Check the application documentation
to determine the memory
requirements.
Memory count during
POST is wrong
The memory modules may not
be installed correctly.
Check that the memory modules
have been installed correctly and run
the Computer Setup or Configuration
utility.
Insufficient memory error
during operation
Too many Terminate and Stay
Resident programs (TSRs) are
installed.
Delete any TSRs that you do not
need.
You have run out of memory
for your application.
Check the memory requirements for
the application, or add more memory
to the computer.
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