Reference Guide
6-13
Writer: Dianne Fielden Saved By: Holly Jahangiri Saved Date: 07/24/97 4:41 PM
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File Name Ch6.doc Part Number 308336-001
Solving Software
Problems
Most software problems occur as a result of the following:
■
The application was not installed correctly.
■
There is a conflict between applications.
Troubleshooting
Using Compaq
Intelligent
Manageability
Features
The Local Alert Pop-Up Dialog notifies you of an impending or
actual hardware failure. If the computer is connected to a
network and the Compaq Insight Management Desktop Agents
are installed and configured, an SNMP trap (message) is sent to
the specified SNMP-compliant management application.
The Local Alert Pop-Up Dialog also tells you the steps you need
to take prior to a hardware failure to avoid loss of data and
damage to the computer. The system administrator can create a
customized action message that might include contact telephone
or pager numbers.
To close the Local Alert Pop-Up Dialog, click the Close button.
To retrieve fault information after closing the dialog, run
Compaq Insight Personal Edition.
For more detailed information, refer to the online Intelligent
Manageability Guide.
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