Garbled characters on the screen
are mixed with text
The ANSI.SYS driver is not in the CONFIG.SYS file.
Add the ANSI.SYS driver to the CONFIG.SYS file by
inserting the following line:
DEVICE = C:\ANSI.SYS
Monitor overheats There is not enough ventilation space for proper
airflow. Leave at least 3 inches (7.6 cm) of
ventilation space. Also, be sure there is nothing on
top of the monitor to obstruct airflow.
Cursor will not move using the
arrow keys on the numeric keypad
1. The Num Lock key is on. Press the Num Lock key.
The Num Lock light should not be on when you want
to use the arrow keys.
2. Possible application error. Restart the computer.
Top
Solutions for Hard Drive Problems
Problem Possible Solution
Hard drive error occurs Hard disk has bad sectors or has failed. Run Setup.
Reformat the hard disk.
Disk transaction problem The directory structure is bad or there is a problem
with a file.
From the Windows desktop, click on the Start
button. Choose Programs=>Accessories => System
Tools=>Scandisk to check for problems. If problems
exist, run Scandisk and click on the "Automatically
fix errors" checkbox at the bottom to correct the
problems. If a large number of lost allocation units is
found, click on the Start button. Choose
Programs=> Accessories=>System Tools=>Disk
Defragmenter.
Drive not found Cable could be loose. Check cable connections.
http://www.compaq.com/athome/support/msgs/5700/trbwod.html (4 of 8) [1/10/2002 11:55:35 AM]
To Next Page
Loading...
