Maintenance & Service Guide
Presario 5700 Series Personal Computers
Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,
5722, 5724, 5726, 5728, 5733, 5735, 5736, 5738, 5745 and 5746
MSG Index | Home | Preface | Product Description | Troubleshooting | Illustrated Parts |
Removal & Replacement | Jumpers & Switches | Specifications | Connector Pins
Troubleshooting without Diagnostics
If you encounter some minor problem with the computer or software application, go through the following checklist for
possible solutions before running any of the Diagnostic utilities:
Is the computer connected to a working power outlet?
●
Is the computer turned on and the power light illuminated?●
Are all cables connected properly and seated?●
Are all of the necessary device drivers installed?●
Is the CONFIG.SYS file correct?●
Is the AUTOEXEC.BAT file (MS-DOS) or DOSSTART.BAT file correct?●
Was a non-bootable diskette loaded in the diskette drive at power-up?●
Are all CMOS settings correct?●
Click on a selection below identify some quick checks for common problems.
Power Monitor CD Drive USB
Diskette Drive Hard Drive DVD Drive Resolving Hardware conflicts
http://www.compaq.com/athome/support/msgs/5700/trbwod.html (1 of 8) [1/10/2002 11:55:35 AM]
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