Cannot read compact disc 1. CD is not properly seated in the drive. Eject the
CD, press down on the CD firmly to correctly seat it
in the drive, then reload.
2. CD has been loaded upside down. Eject the CD,
turn it over, then reload.
3. CD may be dirty or scratched. Load another CD.
Cannot eject compact disc CD is not properly seated in the drive. Turn off the
computer, insert a thin metal rod into the
emergency eject hole, then push firmly (a
straightened paper clip can be used). Slowly pull the
tray out from the drive until the tray is fully
extended, then remove the CD.
CD drive devices are not detected;
driver is not loaded
1. CD drive is not connected properly. Open the
computer and check to see that the drive cable is
connected properly.
2. Ensure the correct driver is installed in
CONFIG.SYS.
3. If drive has been changed, make sure the jumper
setting is set for "Slave."
Top
Solutions for DVD Drive Problems
Problem Possible Solution
Cannot read DVD disk 1. DVD or CD is not properly seated in the drive.
Eject the DVD or CD, press down on the DVD or CD
firmly to correctly seat it in the drive, then reload.
2. DVD or CD has been loaded upside down. Eject
the disk, turn it over, then reload.
3. DVD or CD disk may be dirty or scratched. Load
another DVD disk.
DVD does not work in the DOS mode. Proper drivers are not loaded. Restart the system
and make sure the DVD drive drivers are loaded.
http://www.compaq.com/athome/support/msgs/5700/trbwod.html (6 of 8) [1/10/2002 11:55:35 AM]
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