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Cookshack SM160, SM260 & SM360 Operator’s Manual, V. 18.03.19
If replacement merchandise is deemed necessary by Cookshack, Inc. you will
be invoiced for the replacement merchandise upon shipment. Credit for
merchandise under warranty deemed to be defective by Cookshack, Inc. will
be issued upon return of the defective merchandise.
Credit may be denied if the returned merchandise is not found to be
defective by Cookshack, Inc.; if it is not under warranty; if it is not received at
Cookshack, Inc. 30 days after your RETURN NUMBER is issued; if it is
damaged due to abuse, misuse, misapplication or accident; if it has been
serviced or modified by any other than an authorized Cookshack, Inc. service
agent; is not returned with an RETURN NUMBER; is not in clean condition; is
not complete; is damaged or lost in transit.
Replacement merchandise is sent to you via FedEx Ground or common
carrier. If you request replacement merchandise to be sent by faster service
than FedEx Ground or common carrier you shall incur the cost of shipping.
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