33
PROBLEM POSSIBLE CAUSE SOLUTION
Burner flame
is too high or
too low
Cooktop gas
supply is not
correct.
Ensure the range is set for the
correct gas type. It is factory set for
natural gas. If connecting to LP
gas, the burners should be
converted to LP gas with the orifice
kit supplied and the pressure
regulator converted to the LP gas
setting by a qualified technician.
The gas pressure
is not correct.
Make sure the pressure regulator is
installed correctly and the gas line
pressure is correct. See Installation
Instructions.
Burner
makes
popping
noises
The burner is wet.
Allow the burner to dry before
using.
The burner cap
or gas spreader is
not positioned
correctly.
Place burner caps so that the
alignment pins are properly
aligned with the slots.
Cooking
results are
not what
expected
Using incorrect
cookware.
See the "Using The Proper
Cookware" section.
The control knob
is not set to the
proper heat level.
See the "Using The Gas Surface
Burners" section.
Unable to
maintain a
rolling boil
or will not
cook fast
enough
Using improper
cookware.
Use pans with flat bottoms and
that match the diameter of the
cooktop burner selected. Adjust
flame so that flame does not
extend beyond edge of pot. See
the "Using The Proper Cookware"
section.
Using large
cookware
without lid.
Large pots and pans can lose a lot
of heat from the top. Cover pot or
pan with a lid to retain heat better.
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