32
TROUBLESHOOTING
First try the solutions suggested here to possibly avoid the cost of a service
call.
COOKTOP PROBLEMS
PROBLEM POSSIBLE CAUSE SOLUTION
Burner will
not ignite
There is no power
to the range.
Make sure electrical plug is
plugged into a live, properly
grounded outlet. Replace the fuse
or reset the circuit breaker.
Burner will
not operate
First time use. Air
still in the gas
line.
Turn on any one of the surface
burner knobs to release air from
the gas lines.
Control knob is
not set correctly.
Push in knob before turning to a
setting.
The burner port is
clogged.
Clean burner port opening using a
stiff, nylon toothbrush or a
straightened paper clip.
Excessive
heat around
cookware on
cooktop
The cookware is
not the proper
size for the
burner.
Use cookware with a bottom
surface approximately the same
size as the cooking area and
burner. Cookware should not
extend more than 1" (2.5 cm)
outside the cooking area. Adjust
the flame so that it does not come
up around the cookware.
Burner
Flames are
uneven,
yellow
and/or noisy
Burner port(s) are
clogged.
Clean burner port opening using a
stiff, nylon toothbrush or a
straightened paper clip.
Burner caps are
not positioned
properly.
Place burner caps so that the
alignment pins are properly
aligned with the slots.
Propane gas is
being used.
The range should be converted to
LP gas by a qualified technician.
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