28 February 2017 Installation and Planning
CY460_Operational_Manual_405 Page 28 of 218
1.5 Repackaging for Shipment
If you need to return this instrument for service or repair, if possible use the original packaging
materials. If the original packaging is unfit for use, or is not available, you will need to repackage the
instrument with suitable materials. For both scenarios, use any applicable steps in the following
guidelines:
1. Obtain a corrugated cardboard shipping carton having inside dimensions at least six inches
greater than the instrument dimensions and having a carton test strength of at least 125 kg
(275 pounds).
2. If the instrument is being shipped to our Service Centre for repair or calibration, attach a tag
or document to the instrument showing the following information:
The owner of the instrument (i.e. full company address / telephone number / e-mail).
The name of a person at your company who may be contacted if additional
information is needed.
The complete instrument type and serial number.
A description of the service required.
The return delivery address (if different from above).
When applicable, include a Purchase Order document (not just a number).
3. Wrap the instrument with polyethylene sheeting (or equivalent) to protect the outside finish
and prevent entry of packing materials into the instrument.
4. Cushion the instrument on all sides by tightly packing suitable material or urethane foam
between the carton and the instrument, allowing for three inches (7.62 cm/3 inches) of
padding on each side (including top and bottom).
For re-used packaging, add extra foam or bubble-wrap in the spaces to further protect against
handling damage.
5. Seal the carton with shipping tape or with an industrial stapler.
Courtyard Electronics Limited may refuse delivery of any package that consists of improper or
inadequate packaging materials, or is not accompanied by suitably accurate documentation. If the
instrument has been damaged in transit, Courtyard Electronics Limited will determine whether the
unit is economically repairable, and contact the sender accordingly.
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