DO NOT attempt to repair the motor or nebulizer yourself. If the humidifier
continues to not operate please contact Crane Customer Care: 888-599-0992 or
customer-service@crane-usa.com.
If humidifier does not
have any power:
§ Ensure unit is properly plugged into a power outlet.
§ Check that the Control Knob is turned to the ON position.
§ If Power On indicator light does not come on, contact
Crane Customer Care.
If there is a strange
odor:
§ Clean the Water Tank with the water and vinegar solution
and rinse with clean water.
§ Leave the empty Water Tank open for some time
(without the Water Tank Cap attached) in a cool place.
The digital display is on,
but there is no mist:
§ Unplug and re-plug into power source.
§ Check that there is water in the tank.
§ Check for possible mineral deposits on the nebulizer.
§ Make sure that nothing blocks the mist output slot.
§ Check that the fan vent on bottom of humidifier is not
blocked.
§ Empty the humidifier and rinse the water basin with cool
tap water and allow to dry for 30 minutes.
§ If this does not solve the problem, please contact Crane
Customer Care.
White dust appears and
settles outside the
humidifier:
§ Area tap water may have too many minerals. Change to
filtered or distilled water or purchase a Crane
demineralization filter cartridge (www.crane-usa.com).