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Crystal Mountain Storm - TROUBLESHOOTING; Water Leaks; Water Not Dispensing; Not Cooling (Hot Water - No Concern)

Crystal Mountain Storm
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19. Remove replacement bottle adaptor from packaging and install onto new, full bottle (Figure 41)
Note: to maintain sanitization of the system, refrain from touching the section of the bottle adaptor tube
that is inserted into the bottle
20. Remove protective cap from the SmartFlo SF-1 water line and install onto the replacement bottle
adaptor assembly (Figure 42)
21. Slide bottle into cabinet and close the door (Figure 43 to Figure 44) (slide door downwards to close)
22. Depress the and water levers to fill their respective tanks.Cold Hot
When water begins to flow from both faucets, the tanks have been filled (approximately 1 minute per
tank)
TROUBLESHOOTING
Water Leaks
If water present only at base of unit (not dripping from above), first try to replace the water
bottle.
If water leaking from above the bottle (or not bottle related), unplug Dispenser, remove bottle
and call 1-800-878-6422 for assistance
Water Not Dispensing
• Ensure Hot/Cold tanks have been primed (see section for priming of water system)
• Ensure bottle is not empty. If empty, replace it
• Ensure that the water selection lever is fully depressed
• Ensure all SmartFlo SF-1 tubing is free of any holes, cuts or cracks.
• Ensure SmartFlo SF-1 locking knobs (in top) are securely locked in place.
Not Cooling (Hot Water – No Concern)
• Optimum cold water temperatures will be reached after several hours of operation
Ensure that the dispenser is at least 4 inches (100mm) from the wall to provide sufficient
ventilation
• If the water still isn’t cold, please call 1-800-878-6422 for assistance
No Hot Water (Cold Water – No Concern)
• Optimum hot water temperatures will be reached after 15-20 minutes
Ensure that the Red Hot Water Switch (located behind top right side of bottle access door) is
turned on
• If the water still isn’t hot, please call 1-800-878-6422 for assistance
Dispenser is Noisy
• Ensure that the dispenser is positioned on a flat, level surface
• Ensure that the bottle is not empty. If empty, replace it
Figure 41 Figure 42 Figure 43
CAUTION! ALWAYS DRAIN WATER COMPLETELY BEFORE SHIPPING OR STORING THE COOLER!
44
Figure

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