Appendix A - Customer Support Information
A-1
C
HELIX TECHNOLOGY CORPORATION
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TI CR
Y
OG
E
N
IC
S
Appendix A - Customer Support Information
Introduction
Refer to Table A-1 for the nearest Customer Support Center for technical
assistance or service for CTI-CRYOGENICS products. North American
customers may call 800-FOR-GUTS (800-367-4887) 24 hours a day, seven
days a week. All other customers must call their local Customer Support
Center.
NOTE: Please contact the Customer Support Center in Mansfield,
Massachusetts in the United States of America by dialing 508-337-5599 if
a Customer Support office is not located in your area.
Please have the following information available when calling so that we
may assist you:
• Product Part Number
• Product Serial Number
• Product Application
• Specific Problem Area
• Hours of Operation
• Equipment Type
• Vacuum System Brand/Model/Date of Manufacture
For your convenience, you may also e-mail us at:
contact@helixtechnology.com
Visit us at our corporate website:
www.helixtechnology.com
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