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Things to Check Before You Call For Service
If you unexpectedly experience a change in the quality of your water, make these simple checks before calling your Culligan
deal er� One of the following conditions may be the reason for the change�
Power Supply
Check your power supply cord� Is it plugged fully into the electric outlet? Be certain that the outlet is not controlled by a wall switch
which has been turned off� Reset softener to proper time of day and then plug in if the power supply was compromised�
Tripped Circuit Breaker
Check the house circuit breaker panel� Reset a tripped circuit breaker� Reset timer to proper time of day�
Power Failure
An extended power disruption or daylight savings time could alter the time of regeneration due to incorrect time of day
displayed on your Culligan unit� Reset "Time of Day" following the step by step instructions printed on the cover of the unit
below the display or in “Table 1� Setting Time of Day” on page 12� An optional battery back-up may be added to maintain
time of day during prolonged power outages� Please contact your local Culligan dealer for further information�
Bypass Valves
Check to see if they are in the proper position� Cul-Flo-Valv
®
Bypass, if used, should be in the “Service” position
(handle screwed out)� If hand valves are used, see that inlet and outlet valve are opened and that the bypass valve is closed�
No Water
If you aren’t getting any water flow at all, make sure your water supply is work ing� Open a tap ahead of the softener (outside
tap) to see if you have any water pressure� If you have water pressure, check the bypass valve� If it is in the Service position,
put it into the bypass and call your Culligan dealer for service�
Increased Usage
Guests, family additions, new water-using appliances, etc�, all will result in more water usage and will require
more capacity from your softener� You can re pro gram your recharging schedule by following the directions on
“Menu Navigation” on page 12� Call your Culligan dealer for advice and save a service call�
Salt Supply
Check it� Refill if necessary and wait approximately 4 hours for salt to dissolve before initiating a recharge cycle�
Salt Bridging
Salt bridging occurs when a space is formed between the salt and the water un der neath, preventing the salt from dissolving
to make brine� No brine, no soft conditioned water!
High humidity and/or use of some brands of purified salt products may cause a salt bridge to form�
The best way to check and eliminate a salt bridging problem is to take a broom handle, or similar instrument, and make a mark
34 inches from the end, then carefully begin to probe down through the salt with the in strument� Should an obstruction be found
before the mark on your instrument reaches the rim of the salt storage tank, a salt bridge is likely to have formed� Continue to
probe and break the salt bridge completely�
CAUTION!
Do not force the implement past the mark as damage to the horizontal salt plate may occur.
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