Cyber Power CPS5000ECH48A - Trouble Shooting

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6. Trouble Shooting
Problem
LCD/LED/Buzzer
Explanation / Possible cause
What to do
Unit shuts down
automatically
during startup
process.
LCD/LEDs and buzzer
will be active for 3
seconds and then
complete off.
The battery voltage is too low
(<1.91V/Cell)
1. Re-charge battery.
2. Replace battery.
No response after
power on.
No indication.
1. The battery voltage is far too
low. (<1.4V/Cell)
2. Battery polarity is connected
reversed.
Check if batteries and the wiring
are connected well.
Re-charge battery.
Replace battery.
Mains exist but the
unit works in battery
mode.
Input voltage is
displayed as 0 on the
LCD and green LED is
flashing.
Input protector is tripped
Check if AC breaker is tripped
and AC wiring is connected well.
Green LED is flashing.
Insufficient quality of AC power.
(Shore or Generator)
Check if AC wires are too thin
and/or too long.
Check if generator (if applied) is
working well or if
input voltage range setting is
correct. (UPS → Appliance)
Green LED is flashing.
Set “Solar First” as the priority of
output source.
Change output source priority to
Utility first.
When the unit is
turned on, internal
relay is switched on
and off repeatedly.
LCD display and LEDs are
flashing
Battery is disconnected.
Check if battery wires are
connected well.
Buzzer beeps
continuously and red
LED is on.
Fault code 01
Fan fault
Replace the fan.
Fault code 02
Internal temperature of component is
over 100°C.
Check if the air flow of the unit is
blocked or the ambient
temperature is too high.
Fault code 03
Battery is over-charged.
Return to repair center.
The battery voltage is too high.
Check if spec and quantity of
batteries are meet
requirements.
Fault code 05
Output short circuited.
Check if wiring is connected well
and remove abnormal
load.
Fault code 06/58
Output abnormal (Inverter voltage
below than 190Vac or is higher than
260Vac)
Reduce the connected load.
Return to repair center
Fault code 07
Overload error. The inverter is
overload 110% and time is up.
Reduce the connected load by
switching off some equipment.
Fault code
08/09/53/57
Internal components failed.
Return to repair center.
Fault code 51
Over current or surge.
Restart the unit, if the error
happens again, please return to
repair center.
Fault code 52
Bus voltage is too low.
Fault code 55
Output voltage is unbalanced.
Fault code 56
Battery is not connected well or
fuse is burnt.
If the battery is connected
well, please return to repair
center.