D-Link PowerLine N150 Mini - Troubleshooting

48D-Link DHP-W221AV User Manual
Section 5 - Troubleshooting
Troubleshooting
This chapter provides solutions to problems that can occur during the installation and operation of the DHP-W220AV. Read the
following descriptions if you are having problems. The examples below are illustrated in Windows® XP. If you have a dierent
operating system, the screenshots on your computer will look similar to the following examples.
1. Why can’t I access the web-based conguration?
When entering http://dlinkap.local., you are not connecting to a website nor do you have to be connected to the Internet.
The device has the utility built-in to a ROM chip in the device itself. Your computer must be on the same IP subnet to connect
to the web-based utility.
Make sure you have an updated Java-enabled Web browser. We recommend the following:
• Microsoft Internet Explorer® 8.0 or higher
• Mozilla Firefox® 12.0 or higher
• Google™ Chrome 20 or higher
• Safari® 4.0 or higher
Verify wireless connectivity by checking for solid link lights on the device. If you do not get a solid link light, try using a dierent
device if possible.
Disable any Internet security software running on the computer. Software rewalls such as ZoneAlarm, BlackICE, Sygate, Norton
Personal Firewall, and Windows® XP rewall may block access to the conguration pages. Check the help les included with
your rewall software for more information on disabling or conguring it.