Issue Possible causes Known solutions
The dishes do not
properly dry.
The dishes are incorrectly
arranged within the basket
Refer to: Recommendation for the
arrangement of the dishes in the
basket.
The selected program is not
suitable.
Choose a program with a longer
washing time.
The door did not open at the
end of the cycle.
Check that nothing prevents the
door from opening automatically at
the end of the cycle.
The dishes did not have
sufficient time to dry.
Wait for the signal tone at the end
of the cycle before taking out your
dishes.
Emergence of water
under Bob
The tank floods.
The tank capacity is 4 litres.
If you are in the “integrated-tank”
mode, do not overfill it.
If you are in the “water supply” mode:
switch your water supply off and call
your seller's after-sales service.
The door leaks.
Check the condition and position of
the seals on the door and whether
something prevents the door from
closing completely.
Leak at the drain hose
connection.
Use the supplied clamp and the
screwdriver to tighten the drain hose
on the back of Bob.
Leak at Bob’s easywater
connection. .
Check the connection and tighten it.
Leak in the tank
Contact your seller's after-sales
service.
My dishes are damaged. Unsuitable cycle. Do not put any fragile cutlery in Bob
Damp packaging
Every Bob is tested in the factory
before delivery, which is why
water residues may be present.
(N/A)
The inside of Bob is
humid.
Every Bob is tested in the factory
before delivery, which is why
water residues may be present.
Issue Possible causes Known solutions
Bob is not responsive
(the screen is frozen, the
buttons no longer react)
Malfunctioning
Restart Bob by unplugging and then
plugging it in again.
Bad smell (inside the
tank)
Bob has not been used for a
long time.
Drain your Bob completely
with the emptying cycle (Emptying
menu
), then start an empty cycle.
Leave the door open at a 10° angle, if
Bob is not in use.
Pour 10cl of white vinegar into Bob's
tank and run an intensive cycle.
2322
EN