Danfoss – 41VUBMA102
Message Meaning Cause Remedy
SENSOR HOT 
WATER
Fault in the hot water sensor. 
No hot water production.
Electrical fault. Contact your 
installer.
ALARM  
ROOM 
SENSOR
The actual room temperature is 
not displayed. To calculate the 
supply temperature’s desired 
value, use 20°C instead.
Electrical fault. Contact your 
installer.
ERR PHASE 
SEQ.
The compressor in the heat 
pump is operating in the 
wrong direction and this means 
that only the auxiliary heater is 
maintaining heating.
The phase 
sequence changed 
when changes 
were made in the 
electrical installa-
tion of the house.
Contact your 
installer.
HIGH RETURN The temperature of the water 
that returns from the radiators 
is too high and prevents   the 
heat pump from working
Insufficiently 
opened radiator/
floor loop thermo-
stats.
Ensure that all 
thermostat valves 
are fully open.
The following table only applies to installations that use ground water as refrigerant.
Message Meaning Cause Remedy
BRINE OUT Brine lower than set tempera-
ture. The compressor stops and 
there is no hot water produc-
tion.
The lowest set 
brine temperature 
has been reached.
The system resets 
itself when the 
temperature has 
risen to the set 
value.
BRINEFLOW 
LOW
The flow switch was not active 
during the latest start. The 
compressor stops and there is 
no hot water production.
Brine’s flow is low. Contact your 
installer.