Dansons Group PIT BOSS SILVER STAR PBV3DU1

Questions and Answers

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Meghan MontgomeryAug 19, 2025
How to fix no power lights on Dansons Group PIT BOSS SILVER STAR PBV3DU1 control board?
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  Sharon AndersonAug 19, 2025
  If there are no power lights on the control board of your Dansons Group Smokers, first, press the power button and hold it for two seconds to ensure a solid connection. Then, check that the smoker is properly plugged into a working power source and reset the breaker. Verify that the GFCI is the correct power supply. Finally, make sure all wire connections are firmly connected and dry. If the issue persists, the control board may need replacement, and you should contact Customer Service.
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Luke CarterAug 21, 2025
Why does my Dansons Group PIT BOSS SILVER STAR PBV3DU1 take so long to heat up?
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  Kelly GonzalezAug 22, 2025
  If your Dansons Group Smokers unit is taking too long to reach the desired temperature, consider these factors: * If the outdoor temperature is below 65°F (18°C), the unit may require more time to heat up. * Avoid using extension cords, as they can reduce power supply. If you must use one, ensure it's no more than 25 feet (7.6 meters) long with a minimum gauge of 12/3. * Reduce the amount of food in the cabinet, ensuring space between items for proper smoke and moisture circulation. * Confirm that the door is fully closed with an undamaged seal and secure latch. * Make sure the water pan is correctly placed on its support brackets. If the problem persists, the control board might be faulty, and you should contact Customer Service.
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Cathy GriffinAug 25, 2025
What to do if grease is leaking from Dansons Group Smokers cabinet door?
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  Cameron FreyAug 25, 2025
  If you notice grease leaking from the cabinet door of your Dansons Group Smokers, first, ensure the door is closed properly, the seal isn't damaged, and the latch is secure. Next, check if the unit is on a level surface and that the support legs are undamaged. Lastly, empty and reinstall the grease tray, following the care and maintenance instructions.
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Patricia PierceAug 26, 2025
Why is the temperature inaccurate in my Dansons Group PIT BOSS SILVER STAR PBV3DU1 Smokers?
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  Claudia CampbellAug 26, 2025
  If the temperature in the main cabinet of your Dansons Group Smokers is inaccurate, start by following the care and maintenance instructions to clean the temperature probe. Then, access the electrical components at the base of the unit and check the temperature probe wires for damage. Ensure the temperature probe spade connectors are firmly and correctly connected to the control board. If the issue continues, the control board may be faulty, and you should contact Customer Service.
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Chelsea PayneAug 28, 2025
How to fix no smoke production in Dansons Group Smokers?
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  Dean BaileyAug 28, 2025
  If your Dansons Group Smokers is not producing smoke, first, add wood chips to the wood chip tray. If that doesn't work, the heating element may not be staying on long enough due to a low TEMP setting. Open the rear vents completely to promote airflow, then reset the TEMP higher to turn on the element for 20 minutes. If the problem persists, the wood chip tray might be damaged, and you should contact Customer Service for a replacement.
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Monica VaughnAug 30, 2025
How to adjust a door that is not closing properly on Dansons Group PIT BOSS SILVER STAR PBV3DU1?
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  Karen MullinsAug 30, 2025
  If the door of your Dansons Group Smokers isn't closing properly, adjust the door hinges to ensure correct mounting. If the issue persists, the door seal may be damaged, requiring a replacement. Contact Customer Service for replacement parts.
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Matthew HernandezSep 1, 2025
Why is the power light not on my Dansons Group PIT BOSS SILVER STAR PBV3DU1?
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  tanyadixonSep 1, 2025
  If the power light is not on for your Dansons Group Smokers, first, press the power button and hold it for two seconds to verify the connection. If the light still doesn't turn on, the control board may be faulty, and you should contact Customer Service for a replacement part.
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hernandezwilliamSep 3, 2025
What does "noP" error code mean on Dansons Group PIT BOSS SILVER STAR PBV3DU1?
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  Emily GriffinSep 3, 2025
  If your Dansons Group Smokers displays a "noP" error code, disconnect and reconnect the meat probe from the connection port on the control board, ensuring the adapter is firmly connected and checking for any damage. If the error persists, contact Customer Service for a replacement part.
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cruzryanSep 5, 2025
What to do if there is no display on Dansons Group Smokers control board?
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  James HollandSep 5, 2025
  If there is no display on the control board of your Dansons Group Smokers, but the power light is on, the control board is likely faulty and needs to be replaced. Contact Customer Service for a replacement part.
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millerrobertSep 7, 2025
Why is the element light not on my Dansons Group Smokers?
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  Caroline AllenSep 8, 2025
  If the heating element light is not on for your Dansons Group Smokers, set the TEMP and TIME on the control board. If the light still doesn't turn on, the control board may be faulty, and you should contact Customer Service for a replacement part.