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Abnormal battery input
Communication
disconnection, high
voltage, low voltage,
temperature and
overcurrent alarm or
fault protection
Check if the battery communication is normal,
check the event record for alarm or fault
protection.
Fault prompt other
According to the prompted fault information,
check the indicator function status table to find
the corresponding fault cause, and eliminate
them one by one.
If the problem still cannot be solved, please contact the supplier or manufacturer as
soon as possible. Note: Do not disassemble the product yourself!
When you need to report the fault to the dealer's customer service staff, please record
and inform the following information:
Product model (Model)
Product batch number (Serial No.)
Fault occurrence date, complete problem description (including fault code, grid condition,
load capacity, etc.)
6. Packaging, Transportation, and Storage
6.1 System packaging
The system cabinet and battery pack are packed in carton, and the internal PE
packaging bag is moisture-proof and waterproof.
Use EPE pearl cotton foam pad in the middle to prevent damage to the system during
handling and transportation.
6.2 System handling and transportation
Transportation must comply with UN3481's dangerous goods transportation and local
laws and regulations.
The system is heavy and must be transported by mechanical means.
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