How to fix Dell Active Pen Accessories pen pairing issues?
If you are unable to pair your Dell Accessories pen with your device, it may be due to an unsupported device, as the Dell Active Pen works only with Dell devices. Alternatively, the Bluetooth driver on your device may be outdated, so try installing the latest Bluetooth driver for your device.
What to do if Dell Active Pen Accessories pen shows as Not Connected?
If your Dell Accessories pen shows as 'Not Connected' under the Bluetooth devices list, it might not be paired correctly with your device. Try installing the latest Bluetooth driver for your device. Also, remove the pen from your Bluetooth list and pair it again.
How to connect my Dell Tablet Accessories pen with Dell Peripheral Manager (DPeM)?
If your Dell Tablet Accessories pen cannot connect with the Dell Peripheral Manager (DPeM), it might be because the DPeM pairing was not successful. To resolve this, launch DPeM, click the '+' mark in the top right corner, and then click on the Pen mark. Tap the screen with the pen tip to connect the pen with DPeM.
What to do if pressing the top button on my Dell Active Pen Accessories pen doesn't open OneNote?
If pressing the top button on your Dell Accessories pen once does not open OneNote, it could be due to several reasons. First, ensure that OneNote is installed on your device. Second, make sure the pen is paired with your device. Third, the coin-cell batteries may be out of charge, so try changing them. Finally, if you've recently replaced the coin-cell batteries, remove the pen from the list of Bluetooth devices and re-pair it with your device.
Why Dell Active Pen Accessories pen Bluetooth-pairing light does not turn on?
If the Bluetooth-pairing light on your Dell Accessories pen does not turn on, the coin-cell batteries may be out of charge. Change the coin-cell batteries.
Why the default functions for the barrel buttons on my Dell Active Pen pen aren't working?
If the default functions for the barrel buttons on your Dell Accessories pen do not work, the functions may not be supported by the application you are using. Test the barrel buttons in OneNote or another application that supports these features.
Why Dell Active Pen pen doesn't wake up my computer?
If pressing and holding the top button or pressing the top button twice in succession does not wake up your computer or tablet from connected standby, your computer or tablet may not support the connected standby feature. Ensure to use this feature on computers and tablets that support the connected standby feature. Search PN557W on Dell website for a list of supported devices.
Why don't the default functions for the barrel buttons work on my Dell Tablet Accessories?
If the default functions for the barrel buttons on your Dell Tablet Accessories do not work, it's possible that the default function has been changed or overwritten. Open the Dell Peripheral Manager (DPeM) to check the current function assignment of the barrel buttons and reconfigure them if needed.
What to do if my Dell Tablet Accessories pen cannot write or draw?
If your Dell Tablet Pen cannot write or draw, there are a couple of potential reasons. First, ensure that your laptop is a supported Dell model, as the pen is designed to work only with compatible devices. Second, check the AAAA battery; if it's fully drained, replace it with a new one.
Why is the skin peeling off my Dell Tablet Accessories pen?
If your Dell Tablet Accessories pen skin is peeling off, it could be due to a couple of reasons. Avoid using alcohol-based cleaners or sanitizers directly on the pen, as these liquids may damage the skin. Also, unsuitable storage, operating temperature, and humidity conditions may affect the pen body. Check the pen's specifications for more information on appropriate stocking and operating conditions.
General| Pressure Sensitivity | 4096 levels |
|---|---|
| Battery Type | AAAA battery |
| Battery Life | Up to 12 months |
| Palm Rejection | Yes |
| Tilt Support | Yes |
| Buttons | 2 buttons |
| Connectivity | Bluetooth |
| Device Type | Stylus |
| Technology | Wacom AES |
Lists the items included with the Dell Active Pen.
Instructions on how to record the PPID for warranty purposes.
Details the function of each part of the Dell Active Pen.
General overview of battery types used in the pen.
Step-by-step guide for inserting the AAAA battery.
Step-by-step guide for removing the AAAA battery.
Step-by-step guide for installing coin-cell batteries.
Instructions for removing the coin-cell battery holder.
Guide on how to pair the pen with a Bluetooth device.
Steps to download and install the control panel software.
Explains how to use the control panel to customize pen features.
Demonstrates the correct way to hold the pen for optimal use.
Lists the technical specifications of the Dell Active Pen.
Provides solutions for common problems with the pen.
Outlines the limited warranty and return policies for the Dell Active Pen.
Provides FCC compliance information and other regulatory notices.
Information on how to contact Dell for support and services.
Lists online resources for product information and support.
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