Table 6. Dell Active Pen troubleshooting (continued)
Problems Possible causes Possible solutions
Bluetooth-pairing light does not turn on. Coin-cell batteries may be out of charge. Change the coin-cell batteries. For more
information, see Installing coin-cell batteries.
Pressing and holding the top button or
pressing the top button twice in succession
does not wake up the computer or tablet
from connected standby.
Your computer or tablet may not support
the connected standby feature.
Ensure to use this feature on computers
and tablets that support the connected
standby feature. Search PN557W on Dell
website for a list of supported devices.
16 Troubleshooting