Dell Dimension 4700 Series - Mouse Problems

Solving Problems 29
Mouse Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions
located in the Product Information Guide.
CLEAN THE MOUSE — See the Dell Dimension Help file for instructions on cleaning the mouse. To
access the help file, see page 9.
CHECK THE MOUSE CABLE —
1 Check the cable connector for bent or broken pins and for damaged or frayed cables. Straighten bent
pins.
2 Remove mouse extension cables, if used, and connect the mouse directly to the computer.
3 Shut down the computer (see page 47), reconnect the mouse cable as shown on the setup diagram for
your computer, and then restart the computer.
RESTART THE COMPUTER —
1 Simultaneously press <Ctrl><Esc> to display the Start menu.
2 Ty p e u , press the keyboard arrow keys to highlight Shut down or Turn Off , and then press <Enter>.
3 After the computer turns off, reconnect the mouse cable as shown on the on the setup diagram for your
computer.
4 Start the computer.
TEST THE MOUSE — Connect a properly working mouse to the computer, and try using the mouse.
CHECK THE MOUSE SETTINGS —
1 Click the Start button, click Control Panel , and then click Printers and Other Hardware .
2 Click Mouse .
3 Try adjusting the settings.
REINSTALL THE MOUSE DRIVER — See page 43.
RUN THE HARDWARE TROUBLESHOOTER — See page 46.