For persistent iDRAC virtual console issues, see Troubleshoot general iDRAC failures
on page 75.
iDRAC virtual media issues
The following are solutions to problems that may occur when using iDRAC virtual
media:
1. If the iDRAC is stuck, one of these actions may assist with recovery:
l
In the server's Attached Media screen, disconnect the iDRAC Remote File
Share from the iDRAC browser.
l
Disconnect the iDRAC remote image:
racadm -r <dracIP> -u root -p <password> remoteimage –d
Where:
n
<dracIP>
is the iDRAC IP address
n
<password>
is the password for the server
The default password is calvin for 13G nodes and Scaleio123 for 14G nodes.
2. Issues when booting to iDRAC virtual media may cause CPU machine check errors
at POST. When this occurs, clear the iDRAC job queue and reset the iDRAC, as
described in Troubleshoot general iDRAC failures on page 75.
Rebranding operation fails
When updating the Personality Module on R640 or R740xd servers using the DTK, the
operation may fail and the following error message may appear:
UEFI0052 Unable to complete the rebranding operation.
To resolve the problem, upload the PM file manually:
1. Contact Customer Support for the VxFlex OS PM file.
2. Follow the instructions in the
VxFlex OS Upgrade Guide
for "Single server firmware
and BIOS upgrade to a specific version" to upload the file.
Check the logs for error messages
You can view VxFlex Ready Node Hardware Update Bootable ISO logs after the
update script completes.
Procedure
1. Press Alt-F2 to access a user console, and then press Enter.
2. Open the log to check the contents for errors:
less /bundleapplicationlogs/apply_components.log
Reference Material
76 Operating System Installation and Configuration Guide - ESXi Servers
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